Safura Samreen

I am a dedicated professional with a diverse background in technical support and human resources. With experience in managing customer queries and providing technical assistance, I excel in ensuring customer satisfaction and resolving issues efficiently. My role as a Senior Associate Technical Support at Tech Mahindra honed my skills in troubleshooting and client communication, allowing me to effectively assist customers with their needs.

In addition to my technical expertise, I have also served as an HR Executive at BPK Tech Services, where I was responsible for employee engagement, performance reviews, and payroll processing. My ability to create a positive work environment and foster strong relationships with employees has been a key aspect of my career. I am adaptable, a quick learner, and thrive in challenging environments where I can contribute to organizational success.