Muhammad Zareef Ahmed

Maintained and upgraded hotel IT systems, networks, and servers while implementing security measures and managing PMS and telecommunications to ensure reliable operations and cost-controlled IT delivery.

Provided desktop, server and network support including Windows Server/AD administration, email (Zimbra/Outlook) troubleshooting, antivirus management and documentation to maintain business continuity.

Performed server administration tasks including backups, patch management and recovery, provided user hardware/software support, and assisted senior administrators to maintain hotel IT services.

Planned and delivered computer science lessons, engaged students in learning objectives, and monitored progress to maintain a positive classroom environment.

Handled end-user support for desktops, printers and networked devices, maintained asset inventory and monitored backups while supporting Microsoft Office and basic LAN/WAN connectivity.

Completed a Master of Philosophy in Computer Science focusing on advanced computer science topics and research between 2015 and 2017.

Earned a Bachelor of Science in Information Technology with coursework in IT principles and practical applications from 2009 to 2013.

Completed a three-year Degree of Associate Engineer (DAE) in Information Technology covering foundational IT and networking topics.

Completed matriculation with a focus on Computer Science at National Public Secondary School Rawat.