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@abdulsamiumrani
I am a Network and IT Support Engineer specializing in infrastructure, servers, and security.
I am an experienced network and IT support engineer with hands-on responsibility for hardware, applications, and infrastructure operations. In my current analyst role I support desktop and mobile users, manage servers, monitor networks with PRTG, and maintain VoIP and Fortinet firewall systems.
I have implemented and maintained Windows Server 2019 & 2021 environments, configured network devices (routers, switches), managed Active Directory, and supported LAN/WAN services including DNS, DHCP and VPN. I have planned and executed CCTV, TAS (biometric/attendance) systems, inspected new IT equipment and managed IT inventory and vendor relationships.
I have also taught IT topics and programming (PHP, Java, C++, VB), and I bring strong troubleshooting, communication and leadership skills. I seek roles where I can improve infrastructure reliability, strengthen security posture, and contribute to operational excellence.
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Work history, roles, and key accomplishments
SIEHS 1122
Feb 2024 - Present (1 year 9 months)
Provide 24/7 command-and-control and onsite IT support; install, test and configure workstations and peripherals while managing Fortinet firewall, Windows Server (2019 & 2021), VoIP PBX and PRTG network monitoring.
Indus Medical College & Hospital
Dec 2020 - Oct 2022 (1 year 10 months)
Provided onsite and remote technical support, installed and maintained IT infrastructure including workstations, printers and network devices, and performed backups and patch management.
ADCB
Jan 2021 - Jan 2022 (1 year)
Provided technical support for hardware, software and network issues for end-users and maintained workstations, printers, routers and switches while managing Active Directory and routine backups/patches.
Degrees, certifications, and relevant coursework
CCNA (Cisco Certified Network Associate), Networking
2022 - 2023
Completed a CCNA networking course on Udemy from November 2022 to March 2023.
Bachelor of Engineering, Software Engineering
2016 - 2020
Completed a Bachelor of Engineering in Software Engineering at Mehran University of Engineering and Technology from 2016 to 2020.
Intermediate, Information Technology
2014 - 2016
Completed intermediate studies in information technology at Makhdoom Bilawal College from 2014 to 2016.
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