Sadiya Ahmedi
@sadiyaahmedi
Motivated customer support associate with strong work ethic.
What I'm looking for
I am a dedicated customer support associate with a strong work ethic and a commitment to transparency and integrity. My experience in customer service has equipped me with the skills to effectively respond to inquiries and resolve issues through various communication channels. I thrive on challenges and consistently aim for equity in my professional endeavors.
During my tenure at AK Technologies Pvt Ltd, I honed my abilities in troubleshooting and addressing customer problems, while maintaining positive interactions and gathering valuable feedback for continuous improvement. My role involved not only providing accurate information about products and services but also recording interactions and tracking issues in the CRM system.
At Go Digit General Insurance Pvt Ltd, I excelled in sales, utilizing consultative selling techniques to meet and exceed targets. I customized insurance programs to meet individual client needs, ensuring exceptional service and strong client relationships. My attention to detail and problem-solving skills have been instrumental in my success in both customer support and sales roles.
Experience
Work history, roles, and key accomplishments
Tele Sales Insurance Agent
Go Digit General Insurance Pvt Ltd
Apr 2023 - Jul 2024 (1 year 3 months)
Sold motor insurance products using consultative techniques and achieved sales targets. Customized insurance programs to meet individual client needs. Converted leads into sales by addressing objections and closing deals effectively.
Customer Support Associate
AK Technologies Pvt Ltd
Jan 2023 - Apr 2023 (3 months)
Responded to customer inquiries and resolved issues via multiple channels. Provided accurate product information and effectively troubleshot problems. Recorded interactions in the CRM system and gathered feedback for service improvement.
Education
Degrees, certifications, and relevant coursework
NMKRV College for Women
Bachelor of Business Administration, Human Resources Management
2018 - 2020
Completed a Bachelor's degree focusing on Human Resources Management. Studied core business administration principles and specialized HR topics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Sadiya?
You can contact Sadiya and 90k+ other talented remote workers on Himalayas.
Message SadiyaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
