Raj Verma
@rajverma
Dynamic Customer Service Executive with expertise in insurance.
What I'm looking for
I am a dynamic Customer Service Executive with over 2.3 years of experience in the insurance sector, specializing in property and health insurance. My career has been marked by a commitment to driving excellence in customer service, resolving complex inquiries, and ensuring compliance with regulatory standards. I pride myself on my meticulous attention to detail and my ability to work collaboratively in high-pressure environments.
Currently, I serve as a Customer Service Executive at Admiral Solutions UK, where I manage customer inquiries, policy adjustments, and compliance documentation. My previous role at Policy Bazaar UAE allowed me to excel in sales and client relations, achieving consistent sales goals and earning recognition as a top performer. I am dedicated to continuous improvement and delivering exceptional service, contributing to both team success and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Admiral Solutions UK
Feb 2024 - Present (1 year 4 months)
Dynamic Customer Service Executive with over 2.3 years of experience in the insurance sector. Responsible for resolving complex customer inquiries, managing policy adjustments, and ensuring compliance with regulatory standards. Proven ability to work under pressure and contribute to team success.
Sales Executive
Policy Bazaar UAE
Apr 2022 - Aug 2023 (1 year 4 months)
Sales Executive specializing in health insurance renewals, achieving sales goals consistently and providing comprehensive information to clients. Promoted to senior sales advisor for outstanding performance and compliance adherence.
Education
Degrees, certifications, and relevant coursework
Ewing Christian College
Bachelor of Arts, Sociology
2015 - 2020
Central Academy
High School
2012 - 2012
Uttar Pradesh Rajarshee Tondon University
Master of Arts, Sociology
2020 -
Jeevan Marg Sophia Secondary School
High School
2010 - 2010
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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