Raj VermaRV
Open to opportunities

Raj Verma

@rajverma

Dynamic Customer Service Executive with expertise in insurance.

India

What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

I am a dynamic Customer Service Executive with over 2.3 years of experience in the insurance sector, specializing in property and health insurance. My career has been marked by a commitment to driving excellence in customer service, resolving complex inquiries, and ensuring compliance with regulatory standards. I pride myself on my meticulous attention to detail and my ability to work collaboratively in high-pressure environments.

Currently, I serve as a Customer Service Executive at Admiral Solutions UK, where I manage customer inquiries, policy adjustments, and compliance documentation. My previous role at Policy Bazaar UAE allowed me to excel in sales and client relations, achieving consistent sales goals and earning recognition as a top performer. I am dedicated to continuous improvement and delivering exceptional service, contributing to both team success and operational efficiency.

Experience

Work history, roles, and key accomplishments

AU
Current

Customer Service Executive

Admiral Solutions UK

Feb 2024 - Present (1 year 4 months)

Dynamic Customer Service Executive with over 2.3 years of experience in the insurance sector. Responsible for resolving complex customer inquiries, managing policy adjustments, and ensuring compliance with regulatory standards. Proven ability to work under pressure and contribute to team success.

Education

Degrees, certifications, and relevant coursework

EC

Ewing Christian College

Bachelor of Arts, Sociology

2015 - 2020

CA

Central Academy

High School

2012 - 2012

UU

Uttar Pradesh Rajarshee Tondon University

Master of Arts, Sociology

2020 -

JS

Jeevan Marg Sophia Secondary School

High School

2010 - 2010

Tech stack

Software and tools used professionally

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Raj Verma - Customer Service Executive - Admiral Solutions UK | Himalayas