At NQX on behalf of Bell Canada, I've built B2B and B2C pipeline through outbound calling while handling 50+ inbound calls daily. I earned Bell's ALL STAR Award twice for customer experience, accuracy, and speed, and achieved a 98% customer satisfaction and first-call resolution rate.
Previously at BYJU'S, I owned the full sales cycle from cold outreach to signed subscriptions, ranked in the top 5% for target attainment, and increased average deal value by 10% through aligned upselling. I bring consultative discovery, closing, client relationship management, Salesforce discipline, and logistics coordination experience.
