Saddique Crowe

I’m a remote-ready customer support and customer service professional focused on helping people quickly, clearly, and with attention to detail. I’ve handled high volumes in fast-paced retail and managed customer inquiries across email, live chat, and phone support.

In Southfield Variety & Grocery, I assisted customers with purchases, order questions, and product availability, while handling cash transactions, inventory checks, and receipt balancing. I also supported stock organization and monitored inventory levels to help prevent shortages.

At ClearPath Online Solutions, I managed order tracking, shipping updates, and billing concerns, logging interactions in CRM and helpdesk systems including Zendesk and Google Workspace tools. I assisted with return requests, exchanges, and order modifications while following company policies.

Alongside my support roles, I’ve done freelance administrative support for small online businesses—handling customer email responses and spreadsheet organization using Google Sheets, while keeping digital records accurate. My approach is grounded in problem-solving, multitasking, and customer communication.