I am a highly skilled Banking Operations Analyst with a strong background in finance and marketing. With several years of experience in the banking industry, I have developed expertise in various areas, including document preparation, loan settlement, account maintenance, and customer onboarding. I am proficient in performing non-judgmental decision making for customer requests and have excellent negotiation and stakeholder management skills.
In my previous role as a Portal Jr. Accounts Manager at Counfreedise Pvt Ltd, I was responsible for conducting quality checks and implementing fraud detection strategies. I consistently achieved key business goals through advanced productivity KPIs and led improvement initiatives to enhance operational efficiencies and increase revenue. I also played a key role in training and coaching employees on practices and procedures, fostering effective communication and reducing miscommunications and missed deadlines.
During my internship, I gained valuable experience in organizational studies at Shah Hyundai Gulbarga and working capital management at Karnataka Milk Federation (KMF). These experiences further honed my skills in project management, deadline management, and effective communication.
