Open to opportunities

Riddhi Bhatt

@riddhibhatt

Message

Experienced banking professional with a focus on operations and HR.

India

Message

What I'm looking for

I am seeking a role that allows me to leverage my banking operations experience while fostering team development and enhancing customer satisfaction.

I am a dedicated banking professional with a strong background in operations and human resources, holding an MBA with a focus in HR from SR Luthra Institute of Management. My career began with a Bachelor's degree in Commerce, specializing in Finance, which laid the foundation for my expertise in the financial sector.

During my tenure at Axis Bank, I progressed from Assistant Manager to Deputy Manager, where I honed my skills in managing high-value client portfolios and mentoring junior staff. My commitment to excellence was recognized multiple times as I received the 'Best Employee of the Month' award for my contributions to customer satisfaction and operational efficiency. I have also gained valuable insights through internships at Raymond Ltd. and Adani Pvt Ltd., where I focused on competency mapping and employee work-life balance.

Experience

Work history, roles, and key accomplishments

Deputy Manager, Operations

Axis Bank

Dec 2021 - Mar 2023 (1 year 3 months)

Managed high-value portfolios for High Net Worth Individuals, mentored junior staff, and handled foreign exchange transactions. Recognized multiple times as 'Best Employee of the Month' for exceptional performance and provided excellent customer service.

Client Relationship Management Mentoring Problem Solving Customer Service Compliance Performance

Assistant Manager, Operations

Axis Bank

Jun 2018 - Dec 2021 (3 years 6 months)

Oversaw banking transactions including cheque transfers and cash transactions. Optimized bulk transaction processes and maintained customer data for accuracy and compliance.