Open to opportunities

Rashika Chauhan

@rashikachauhan

Message

Results-driven banking operations professional skilled in KYC/AML compliance and data-driven process improvement.

India

Message

What I'm looking for

I seek a role leveraging KYC/AML and operations expertise where I can drive process improvements, use data to inform decisions, and collaborate cross-functionally for measurable impact.

I am a results-driven banking operations professional with hands-on experience in high-volume account processing, KYC/AML compliance, MIS reporting, and workflow optimization. I translate data and customer research into actionable reports and strategic recommendations that improve operational performance and stakeholder satisfaction.

My background includes managing 30–50+ daily account cases within SLA at a major bank, producing performance dashboards in Excel, and supporting deal sourcing and business development through market research and investment summaries. I bring strong cross-functional collaboration, problem-solving, and presentation skills backed by an MBA and practical experience across banking, VC externships, and digital marketing projects.

Experience

Work history, roles, and key accomplishments

Current

Junior Assistant Manager

Current

IDBI Bank

Sep 2025 - Present (5 months)

Managed end-to-end account opening and KYC/AML compliance, processing 30–50+ cases daily while producing MIS dashboards that improved case clearance and workflow visibility. Maintained audit-ready documentation and resolved escalations through cross-functional coordination to strengthen service delivery.

KYC AML Processes Account Operations Finacle Excel Audit & Compliance Workflow Optimization

Deal Sourcing Extern

IgniteXL VC

Aug 2024 - Aug 2024 (0 months)

Assessed early-stage beauty and wellness tech startups and prepared investor-ready summaries, contributing 10+ deal submissions and competitive landscape analyses to identify strategic investment opportunities.

Market Research Deal Sourcing Competitive Analysis Due Diligence Cross Functional Collaboration

Summer Intern

J&K Bank

Jun 2024 - Jul 2024 (1 month)

Evaluated customer feedback using satisfaction metrics to derive actionable insights and led cross-functional sessions to align customer-experience strategies, improving service delivery and satisfaction outcomes.

Customer Feedback Analysis CX Metrics Reporting Cross Functional Collaboration

Business Development Extern

Thematic

Feb 2024 - Feb 2024 (0 months)

Researched creator-economy communities and evaluated 10+ creators to recommend target genres and personas, developing a niche outreach strategy that informed business development priorities.

Market Research Outreach Presentation

Graphic Designer

Klasswise

Jul 2022 - Aug 2022 (1 month)

Designed 2D animated presentations using PowerPoint and Canva to simplify complex concepts, improving engagement and maintaining brand consistency across deliverables.

PowerPoint Canva Presentation Design 2D Animation Visual Storytelling Brand Consistency

Campus Ambassador

Indian Institute of Management Bangalore

Jul 2022 - Jul 2022 (0 months)

Orchestrated campus ambassador partnerships and social campaigns for Vista 2022, optimizing messaging and boosting program visibility and student engagement through performance evaluation.

Campaigns Performance Analysis Audience Targeting Communication Strategy Event Promotion