Syed rizwan Hussaini
@syedrizwanhussaini
I improve customer security, operations, and financial relationships through data-driven business analysis.
IndiaWhat I'm looking for
I've supported customer security at Amazon, resolving more than 5,000 security, brand, and e-commerce queries while maintaining zero negative ratings. I also gathered user feedback to improve the effectiveness and experience of systems and programs.
My work spans client relationships at India Post Payments Bank and day-to-day operations at Bharat Traders, including reporting, lead generation, inventory, process improvement, and resource management. I'm pursuing an MBA in Finance and Marketing and bring practical training in data analytics, Power BI, Tableau, and Excel.
Experience
Work history, roles, and key accomplishments
Developed and implemented streamlined processes to prevent security and data breaches, guided customers on account security, and resolved over 5000 security, brand, and ecommerce queries. Maintained zero negative ratings and gathered user feedback to improve system effectiveness.
Assistant Relationship Manager
India Post Payments Bank
May 2024 - Jun 2024 (1 month)
Supported relationship managers in developing and maintaining client relationships, understood bank policies and products, pitched leads, and maintained follow-ups with customers.
Operations Manager
Bharat Traders
Mar 2022 - Jan 2023 (10 months)
Managed day-to-day operations, improved efficiency by eliminating bottlenecks and optimizing processes, and oversaw labor, productivity, quality control, and inventory management.
Education
Degrees, certifications, and relevant coursework
Kopal College for Excellence
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration degree from Kopal College for Excellence.
VNS Group of Institutions (Faculty of Management)
MBA, Finance and Marketing
MBA with specialization in Finance and Marketing from VNS Group of Institutions.
Digital Marketing Expert Vishal Thakur
Digital Marketing Workshop, Digital Marketing
Attended a 10-day digital marketing workshop by digital marketing expert Vishal Thakur.
NISM (SEBI)
NISM Workshop, Securities Markets
Completed a detailed workshop and test-based program about securities markets by NISM (SEBI).
Expert Mr. Yogesh
Data Analytics Workshop, Data Analytics
In-depth data analytics workshop covering data sorting, analyzing, cleaning, and creating insights using Power BI and Tableau.
MS Excel Workshop
MS Excel Workshop, MS Excel
Proficient in MS Excel and attended a 10-day workshop on MS Excel.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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