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Burak Arslan
@saburas
I am a technical engineer works in network security company name Zyxel.
TurkeyWhat I'm looking for
I have been doing networking and network security technical engineering for more than five years in my last company. We also manage to prepare simple solution articles for customers. We are also creating a website matrix to keep the web page user-friendly and keep them updated.
I have done technological product marketing in a wholesaler. We did the market analysis of those products during my previous work experience.
Experience
Work history, roles, and key accomplishments
ZYCurrent
Technical Engineer
zyxel
Dec 2017 - Present (7 years 5 months)
To produce solutions by communicating with customers in writing and over the phone in order to ensure the smooth operation of Zyxel product configuration, development, and technical features for the EMEA region at Zyxel, which produces products and services in the field of networking. Simple and complex Network setups, networking - analyzing the troubleshooting steps together with the customer
ZendeskNetwork SecurityCloud NetworkingNetwork EngineeringNetwork AdministrationEmail SupportPhone SupportCustomer SupportPlatform SupportTechnical SupportSupport OperationsTechnical Support OperationsCustomer Support EngineeringTechnical Support EngineeringSupport Operations ManagementSupport Engineering Management
Education
Degrees, certifications, and relevant coursework
Burak hasn't added their education
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Software and tools used professionally
Availability
Looking for a job
Location
TurkeyAuthorized to work in
Salary expectations
18k-30k USD
Social media
Job categories
Technical Support EngineerIT Support SpecialistCustomer SupportCustomer Support AgentProduct Support EngineerCustomer Support ManagerCustomer Support EngineerTechnical Support EngineerCustomer Support ExecutiveCustomer Support SpecialistTechnical Support SpecialistTechnical Support RepresentativeCustomer Support RepresentativeNetwork Engineer
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