Open to opportunities

Mamadou Alpha Diallo

@alphadl0

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Aspiring IT professional with a focus on cybersecurity and support.

Turkey

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What I'm looking for

I am looking for a dynamic role where I can apply my IT skills, contribute to cybersecurity initiatives, and grow within a collaborative team environment.

I am currently pursuing a Bachelor's degree in Management Information Systems at Dokuz Eylul University, where I have developed a strong foundation in IT support and cybersecurity. My recent project, HedefSys, involved creating a secure automated performance reporting system, which significantly improved efficiency for Çukurova Holding's Paper & Packaging Group.

In my role as IT Support at Elara Medical, I honed my troubleshooting skills and supported Microsoft Azure services, enhancing business processes and boosting employee productivity. I am passionate about leveraging technology to solve complex problems and am eager to contribute to innovative projects in the IT field.

Experience

Work history, roles, and key accomplishments

IT Support

Elara Medical

Oct 2023 - Mar 2024 (5 months)

Troubleshot and supported Microsoft Azure services, ensuring seamless operation and optimal performance. Conducted comprehensive computer maintenance and managed critical IT tasks, with a strong emphasis on enhancing system security and improving business processes.

Microsoft Azure System Security IT Support Business Process Improvement

Education

Degrees, certifications, and relevant coursework

Dokuz Eylul University

Bachelor's, Management Information Systems

2022 -

Activities and societies: Microsoft Student Ambassador (Beta)

Currently pursuing a Bachelor's degree in Management Information Systems. The curriculum focuses on the intersection of business and technology, preparing students for roles in IT management and data analysis.

TU Dortmund University

Exchange Semester, Management Information Systems

2024 - 2024

Participated in a summer exchange semester, gaining international academic experience. Focused on expanding knowledge in relevant fields through coursework and cultural immersion.