At Accenture, I provide customer-facing technology consulting across discovery, solution design, budgeting, and implementation strategy. I’m the principal designer of an agentic AI retirement plan setup solution intended to reduce implementation time from approximately 12 weeks to 5–6 weeks.
I also built and deployed a logistic regression model that achieved 94% F1 for identifying project risks. Its use contributed to a more than 70% reduction in financial and reputational risk events during the first year across the most problematic projects.
At Corebridge Financial, I oversaw more than 1,800 enterprise software implementation projects with 98% setup accuracy. I also created and delivered an 8-month offshore transformation program to develop repeatable implementation, knowledge-transfer, training, and delivery practices.
Earlier, at Empyrean Benefit Solutions, I redesigned client-facing systems using Microsoft InfoPath and SQL to improve enrollment workflows and reduce call-center volume. At Paycom Payroll LLC, I managed 90+ HRIS implementations, guiding customers through requirements, planning, testing, training, and adoption.
