Looking for a job

Sabrah Harvey

@sabrahharvey

Message

I support quality operations, reporting, scheduling, and efficient administrative workflows.

United States

Message

What I'm looking for

I'm looking for an administrative or quality-focused role where I can support operations, maintain accurate documentation, coordinate schedules, prepare reports, and help teams work efficiently.

At Alorica, I prepare detailed quality reports, track calibration results, and communicate performance trends, coaching feedback, and recommendations to employees and leadership.

I create training materials, presentations, reference documents, and internal communications while maintaining accurate documentation across multiple systems. I also support onboarding, answer process questions, and manage projects independently in a remote environment.

Previously, at MD Advanced Skincare Medical Spa, I managed front-desk operations, staff scheduling, client appointments, confidential records, payroll-related administration, and high-volume client communications.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Representative

Current

Alorica

Jun 2020 - Present (6 years 4 months)

Prepare and present detailed reports to leadership, identify performance trends, and maintain accurate documentation across multiple systems. Support new-hire onboarding, develop coaching plans, and review customer interactions for quality and compliance.

Microsoft Teams Salesforce Jira Data Entry Documentation Reporting Quality Assurance Training Onboarding Communication Skills

Administrative Assistant

MD Advanced Skincare Medical Spa

Jan 2020 - Jun 2020 (5 months)

Managed daily front-desk and administrative operations, coordinated staff schedules, and maintained confidential client records. Handled high-volume client communication and performed data entry and general administrative duties.

Scheduling Data Entry Record keeping Customer Service Microsoft Office Communication Skills