At Apex Corporate Solutions, I manage front-desk operations for a corporate office and direct a multi-line phone system handling 80+ incoming calls daily.
I redesigned the visitor check-in system using digital logs, reducing guest wait times by 25%. I also coordinate executive schedules, travel arrangements, and conference room reservations across four departments.
At Lakeside Medical Clinic, I welcomed patients, managed check-in and paperwork intake, and handled billing inquiries. I maintained confidential electronic health records in compliance with HIPAA guidelines.
My administrative work also includes records maintenance, appointment scheduling, travel coordination, and office logistics. I hold a Microsoft Office Specialist certification and am completing Certified Administrative Professional coursework.
