Melissa Couch
@melissacouch
Senior administrative professional driving accuracy, organization, and operational support.
United StatesWhat I'm looking for
I am a Senior Administrative Professional with 15+ years supporting leadership teams, operations, and cross-functional stakeholders in complex, fast-paced environments. I have a proven track record of managing calendars, documentation, reporting, SAP data entry and audits, and maintaining confidentiality while improving processes and ensuring data accuracy.
I partner effectively with managers and executives to bring structure, follow-through, and professionalism to daily operations, and I have supported onboarding, training records, compliance documentation, and internal communications across large organizations.
Experience
Work history, roles, and key accomplishments
Senior Administrative Professional
Kerry Taste
Jan 2024 - Present (2 years 1 month)
Provide high-level administrative and operations support to leadership teams, coordinating schedules and preparing reports while maintaining accurate records and auditing SAP data.
Administrative & Operations Support
Kellogg’s Snacks
Jan 2010 - Jan 2024 (14 years)
Served as a trusted administrative partner to operations leadership for 14 years, managing SAP data entry, compliance documentation, meeting coordination, and confidential records to support operational continuity.
USAdministrative & Customer Support
United States Postal Service
Jan 2007 - Jan 2010 (3 years)
Maintained documentation, delivery records, and daily operational reports while providing professional customer and administrative support to ensure reliable service delivery.
ATManaged complex documentation and customer records, supported executive correspondence and complaint resolution, and maintained discretion and accuracy handling sensitive information.
Education
Degrees, certifications, and relevant coursework
High School Diploma
High School Diploma, General Education
Earned a High School Diploma; coursework and credentials not further specified.
OSHA
OSHA 10 & OSHA 30 Certifications, Occupational Safety
Completed OSHA 10 and OSHA 30 safety training certifications.
Six Sigma
Six Sigma Green Belt, Process Improvement
Completed Six Sigma Green Belt certification focused on process improvement methodologies.
Human Resource Management & Development
Certificate or Coursework, Human Resource Management
Completed coursework or training in human resource management and development; specifics not provided.
Medical Coding & Billing
Certificate or Coursework, Medical Billing and Coding
Completed training in medical coding and billing; certification status not specified.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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