Saad SLAOUI
@saadslaoui
I deliver enterprise IT support, device lifecycle management, and operational process improvement.
MoroccoWhat I'm looking for
I've supported enterprise IT environments at PSP, Molson, Novartis, and IBM, managing onboarding, offboarding, application packages, incidents, requests, and hardware lifecycles.
At Novartis, I supported Windows and Apple systems for approximately 3,000 employees, troubleshooting network, security, mobile, server application, video conferencing, and service-request issues. I've also migrated mobile devices to Microsoft Intune and collaborated with technical teams in London and New York.
My IT experience is reinforced by a background in industrial engineering, production, procurement, logistics, inventory optimization, KPI monitoring, and waste reduction.
Experience
Work history, roles, and key accomplishments
Senior Technician
PSP
Oct 2021 - Oct 2023 (2 years)
Managed onboarding and offboarding IT processes, assigned application packages, migrated mobile devices to Microsoft InTune, and provided network and application support via ServiceNow.
Education
Degrees, certifications, and relevant coursework
University of Florida
Bachelor of Science, Mechanical Engineering
Earned a degree in Mechanical Engineering from the University of Florida in 1994.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Job categories
Skills
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