Ryan User
@ryanuser21
I support accurate data entry, customer service, warehouse, and production operations.
United StatesWhat I'm looking for
At Walman/Essilor Luxottica, I entered manual prescription information into Essilor’s system and verified prescription orders before they moved through the lab. I also handled specialized ESC and Stellest frame assignments and supported shipping and other departments as needed.
I've supported federal student loan borrowers at Nelnet by answering account questions, reviewing financial-assistance options, and processing deferment or hardship forbearance documentation. My customer service background also includes Selectel Wireless and Cheesecake Factory, where I handled inquiries, resolved concerns, and helped deliver a positive customer experience.
I've also worked across warehouse, manufacturing, packaging, maintenance, and logistics operations at 3M, Royal Canin/ASI, and Americold Logistics/ASI. I bring hands-on experience with inventory, machine operation, troubleshooting, shipping, sanitation, and meeting daily production goals.
Experience
Work history, roles, and key accomplishments
Data Entry/Frame Receiving
Walman/Essilor Luxotica
Jun 2023 - Mar 2026 (2 years 9 months)
Entered manual prescriptions into Essilor's system and verified shipping order information. Met daily goals of processing 40+ frames per hour and assisted in other departments as needed.
Inbound Customer Service Advisor
Nelnet
Nov 2022 - Nov 2022 (0 months)
Assisted federal student loan borrowers with account inquiries and financial assistance options. Processed deferment and forbearance requests and guided borrowers on income-driven repayment plans.
Busser
Cheesecake Factory
Nov 2020 - Nov 2022 (2 years)
Prepared dining room by cleaning and setting tables, stocked inventory, and assisted with customer requests and order delivery in a fast-paced environment.
Warehouse Worker
3M
Sep 2019 - Mar 2020 (6 months)
Stocked inventory using machine lifts, transferred items between warehouse sections, and delivered products to restock plant inventory.
Machine Mask Operator
3M
Oct 2017 - Feb 2019 (1 year 4 months)
Operated machinery to mass produce industrial face masks, performed troubleshooting and small repairs, and maintained cleanliness standards.
Maintenance and Reliability Packaging
Royal Canin/ASI
Feb 2017 - Oct 2017 (8 months)
Packaged pet food products to meet daily quotas and performed routine machinery inspections, submitting repair tickets for advanced issues.
Box Thrower
Americold Logistics/ASI
Apr 2016 - Nov 2016 (7 months)
Prepared, loaded, and sorted frozen products onto train cars for shipping.
Customer Service Rep
Selectel Wireless
Mar 2014 - Apr 2016 (2 years 1 month)
Provided customer service via inbound calls for orders and product inquiries, assessing needs and resolving concerns.
Education
Degrees, certifications, and relevant coursework
Plattsmouth High School
High School Diploma, General Studies
2006 - 2010
Completed high school education at Plattsmouth High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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