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Amanda Johnson

@amandajohnson

Customer service professional focused on solving problems and delivering excellent client support.

Jamaica
Message

What I'm looking for

I seek a role in Sales, Customer Service, or Tech Support where I can apply strong communication, problem-solving, and teamwork to improve customer satisfaction and support company growth.

I am an honest, hardworking customer service professional with experience supporting customers remotely and maintaining positive, empathetic, and professional interactions across channels. I consistently process orders, handle inquiries, acknowledge and resolve complaints, and keep accurate records of interactions.

I bring strong communication, active listening, and problem-solving skills, and I am adaptable and detail-oriented in following procedures and improving customer service processes. I collaborate with colleagues to coordinate responses and provide feedback on operational efficiency.

I am motivated to contribute to a Sales, Customer Service, or Tech Support team, willing to work beyond normal hours when required, and committed to helping an organization grow by delivering high-quality customer support.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

KY

Kingston YWCA

2016 - 2018

Completed an educational program at Kingston YWCA between 2016 and 2018 focused on personal and professional development.

Tech stack

Software and tools used professionally

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Himalayas profile for an example user named Frankie Sullivan
Amanda Johnson - Customer Service Representative - 876Bookings | Himalayas