At Voxo AI (VoxoCalls LLC), I designed and managed operational workflows across a fully remote B2B SaaS company, coordinating vendors, contractors, and clients. I also built the internal operations infrastructure from scratch, including SOPs, onboarding checklists, process documentation, and compliance records.
I reconcile customer payments and monitor account balances through Stripe, resolving discrepancies before they affect clients or operations. I also maintain audit-ready records across CRM and project management systems and hired, onboarded, and managed two 1099 contractors.
At T-Fats Luxury Asset Protection, I managed the client lifecycle from initial inquiry through completed service and coordinated vendors, suppliers, clients, and technicians. I built sales and operations documentation, including process guides, pricing logic, and SOPs used by the team.
At Halterman's RV, I served as Sales Consultant and Backup Finance Manager in a regulated lending environment, reviewing loan documents and coordinating with lenders through CUDL. I managed custom RV orders from client specifications through delivery, maintained accurate records, and ranked top 3 in dealership sales for multiple consecutive years.
