At Win at Sales, I built SOPs and quality control frameworks for the sales and marketing teams, improving operational efficiency by about 20%. I also created onboarding playbooks for two virtual assistant pods.
I set up Zapier contract automations that cut manual PandaDoc work by 40%+, then moved workflows into GoHighLevel with conditional routing. I manage day-to-day operations across five concurrent client accounts and audit sales closer compliance.
At JL Logistics Inc., I support DOT and FMCSA compliance, maintain fleet records, and prepare quarterly IFTA reporting. I also run ELD compliance audits and handle IRP and UCR filings.
