Ryan David Gomes
@ryandavidgomes
Dynamic executive assistant with expertise in business operations and marketing.
What I'm looking for
I am an experienced Executive Assistant with a strong background in business operations and marketing. My role at Matcha Botanicals has honed my skills in managing orders, maintaining customer relationships, and creating effective sales funnels. I thrive in fast-paced environments and pride myself on my ability to provide exceptional customer service and support.
In addition to my administrative expertise, I have a rich history in the music industry, where I have performed internationally and received multiple awards for my contributions. My creative thinking and problem-solving skills have been instrumental in my success, whether in coordinating events or managing marketing strategies. I am passionate about leveraging my diverse skill set to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Loss Adjuster and Investigator
E.P. Ong Associates Sdn Berhad
Jun 2020 - Jan 2023 (2 years 7 months)
Conducted investigations and company liability assessments for motor claims, including bodily injury and own damage. Examined and analyzed causes, nature, and extent of loss/damage, writing detailed investigation reports.
Executive Assistant
Matcha Botanicals SaRL
Jul 2022 - Dec 2022 (5 months)
Monitored B2B orders and transactions, maintaining strong B2B relationships and assisting in sales and order processing. Conducted inbound/outbound B2B prospection and engagement, researched new B2B prospects, and created/monitored sales funnels for B2B growth.
Musician and Producer
Jumero Productions
Dec 2012 - Jun 2022 (9 years 6 months)
Performed as a musician and producer, winning multiple awards including Star N.age competition and IIMA Awards. Toured internationally and shared stages with renowned acts at various music festivals.
Call Centre Representative for Market Analysis
Roy Morgan Research
Jun 2020 - Jun 2020 (0 months)
Conducted centralized and cost-effective telephone interviewing for multinational brands with an Asia-Pacific base in Australia. Performed market research to provide greater analytical consistency while lowering overall costs.
Event Supervisor
Define International Sdn Bhd
Jun 2019 - Dec 2019 (6 months)
Supervised event entertainment for Bank Islam's 'Al-Azfar' Roadshow Event 2019. Coordinated entertainment activities during the event.
Assistant Stage Manager & Lighting Controller
Gardner & Wife Children's Theatre
Oct 2019 - Nov 2019 (1 month)
Worked on stage set-up, assisting in building and constructing props for theater and live stage shows. Coordinated lighting for all live stage shows.
Football Coach
EPS Sports Academy
Jun 2016 - Jan 2018 (1 year 7 months)
Trained kids aged 4-8 and 8-12 on football methods, instilling leadership skills and teamwork. Developed and implemented training programs for youth.
Brand Promoter
Coca Cola Malaysia
Jun 2015 - Feb 2016 (8 months)
Led promotional activities for Coca Cola events as a team leader. Responsible for identifying and recruiting participants for advertising and promotional events.
Sales Marketing and Administration
TBS Digital Print Sdn Bhd
Mar 2014 - Dec 2014 (9 months)
Promoted company sales and promotions to new and existing customers through digital marketing. Developed creative strategies for promoting and marketing the company.
General Admin
Triform Business Systems Sdn Bhd
Nov 2011 - Jun 2012 (7 months)
Managed walk-in customers and phone orders, taking instructions on printing specifications and performing quantity checks. Prepared written quotations for manual binding and coordinated between graphics and manual binding departments.
Call Centre Representative
Scicom (MSC) Berhad
Jul 2011 - Oct 2011 (3 months)
Provided employment recruitment services and options, coordinating with hiring managers for open position criteria. Sent recruitment emails and made phone calls, following up with passive candidates.
Product Marketing and Performer
Roland Asia Pacific
Jun 2010 - Dec 2010 (6 months)
Performed as part of Roland's 'Battery Band' showcasing battery-powered Roland instruments and amplifier speakers. Conducted product marketing and showcase through events and roadshows for Roland's battery-powered products.
Sales Promoter
Mac City One Utama
Feb 2010 - Apr 2010 (2 months)
Assisted customers with purchases and informed them about product specifications in the store. Provided excellent customer service and product knowledge.
Education
Degrees, certifications, and relevant coursework
The Malaysian Insurance Institute
Certificate, Insurance Loss Adjusting
Awarded Basic Certificate Course in Insurance Loss Adjusting (MOTOR). This certification provided foundational knowledge in insurance loss adjustment, specifically focusing on motor claims.
Segi University College
Diploma, Communications & Psychology
Studied Communications & Psychology, gaining insights into human behavior and effective communication strategies. This program provided a comprehensive understanding of psychological principles and their application in various communication contexts.
SMK Pusat Bandar Puchong (1)
SPM, General Studies
Completed secondary education, focusing on a broad curriculum. Achieved the Sijil Pelajaran Malaysia (SPM) qualification.
Availability
Location
Authorized to work in
Job categories
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