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Allan Lee

@allanlee

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Founder at JX World Ventures, managing online client services and feng shui consultations.

Malaysia

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At JX World Ventures, I manage day-to-day online business activities, client communication, service delivery and follow-up for feng shui consultation services. I coordinate client requirements with close attention to customer experience.

As Country Director at Bzzworld Cambodia Co., Ltd, I supported the CEO across sales, finance, HR, logistics and operations. I helped increase annual sales from USD 200,000 to USD 1.2 million and membership from 500 to more than 4,000 within one year.

Earlier, I coordinated retail marketing, business development and operations at Silverquay Marketing Sdn Bhd, helping grow annual turnover from RM600,000 to more than RM10 million within four years. My work has included talent acquisition, staffing, customer service, SOPs, budgets and multi-market marketing support.

Experience

Work history, roles, and key accomplishments

Current

Founder

Current

JX World Ventures

Jan 2021 - Present (5 years 9 months)

Managed day-to-day business activities, client communication, service delivery and follow-up for an independent online business. Coordinated client requirements and provided consultation services with attention to detail and customer experience.

Business Management Client Communication Service Delivery Customer Experience Feng Shui

Country Director

Bzzworld Cambodia Co., Ltd

Jan 2017 - Jan 2021 (4 years)

Supported the CEO on special projects and business priorities; coordinated work across sales, finance, HR, operations, logistics and marketing. Handled talent acquisition, worked with recruitment firms and agencies, supported staffing plans and succession planning, and helped develop HR procedures in line with local labour requirements. Oversaw operational administration including warehousing, sto

Executive Support Talent Acquisition Recruitment HR Procedures Operations And Administration Warehousing Stock Control Logistics Government Liaison Customer Service Staff Benefits Sales Growth Strategic Planning

Regional Marketing Manager (S.E.A.) / Country Manager, Myanmar

JM Ocean Avenue Co., Ltd

Jan 2016 - Dec 2016 (11 months)

Coordinated regional performance, marketing costs and business activities across multiple markets; supported talent acquisition and CEO-assigned projects. Worked with country teams on recruitment campaigns, training, communications materials and campaign evaluation.

Regional Marketing Marketing Strategy Talent Acquisition Recruitment Marketing Training Communication Skills Campaign Analysis

Head of Sales & Marketing

Beaulogy Sdn Bhd

Jul 2015 - Dec 2015 (5 months)

Prepared action plans, budgets and performance reviews; coordinated activities across marketing, retail operations and external agencies. Worked with teams on outlet SOP compliance, staff expectations, promotional materials, product launches and franchisee support. Maintained brand and customer-facing standards across digital channels, merchandising and promotional activities.

Sales Management Marketing Management Budgeting Performance Reviews Retail Operations SOP Compliance Promotional Materials Product Launch Franchisee Support Brand Management Digital Marketing Merchandising

Business Development Manager

OSIM (M) Sdn Bhd

Dec 2014 - Jul 2015 (7 months)

Coordinated outlet operations, hiring for sales teams, staff product training, roadshows, contractors and project schedules. Managed relationships with mall operators and service providers; monitored outlet maintenance, budgets and performance.

Business Development Outlet Operations Hiring Sales Team Management Product Training Roadshows Contractor Management Project Scheduling Vendor Management Budget Management Performance Monitoring

Head of Retail Marketing & Business Development

Silverquay Marketing Sdn Bhd

Mar 2005 - Oct 2014 (9 years 7 months)

Oversaw staffing structures, hiring, training plans, job descriptions, orientation, employee benefits and policy documentation. Coordinated suppliers, overseas clients, agencies, internal project teams and external contractors to deliver business activities and events. Prepared activity budgets and P&L reports and supported outlet expansion, operations, merchandising and customer database manageme

Retail Marketing Business Development Staffing Hiring Training Job Descriptions Employee Benefits Policy Documentation Supplier Management Client Management Agency Coordination Project Management Event Coordination Budgeting P&L management Outlet Development Merchandising Customer Database Management

Marketing Executive

EOM Systems Sdn Bhd

Apr 2000 - Mar 2005 (4 years 11 months)

Maintained customer databases and supported sales teams, dealers, vendors and suppliers to keep business processes running smoothly. Prepared business and communications documents, supported training and coordinated exhibitions, conferences and product launches. Directly involved with principle marketing team to launch marketing programs for SEA.