Rutuja Khaladkar

I’m a business and operations professional with experience spanning strategic account management, business development, sales, marketing, customer relationship management, and operations across multiple sectors including e-commerce, retail, hospitality, restaurant, and agritourism. I combine strong cross-cultural communication with data-driven execution to deliver customer-centric outcomes.

As an Account Manager - Brand Specialist with Amazon Vendor Services Europe, I owned end-to-end strategic vendor accounts for German speaking (DACH) partners and supported growth through promotions, supply chain coordination, and performance reviews with senior stakeholders. I improved product discoverability through SEO optimization, keyword strategy, browse node enhancements, and A+ Content implementation, and drove measurable uplift via major events like Prime Day and Black Friday/Cyber Monday. I also used Amazon Retail Analytics (ARA), vendor insights, and AI tools to build growth plans and improve inventory health, forecast accuracy, and product availability.

Beyond e-commerce, I led operations as a Director of an eco-friendly agritourism destination, overseeing hospitality, guest services, financial management, and sustainable farming—while growing bookings through sales, marketing, social media, content creation, and exceptional service standards. Previously, as a Restaurant Manager, I scaled a cloud kitchen into successful outlets by recruiting and training teams, implementing SOPs, managing procurement and inventory, and leveraging platforms like Zomato and Swiggy for customer experience and online sales. I also bring a language-focused edge through freelance German-English translation, proofreading, and localization using SDL Trados.