Open to opportunities

Ruth Ihunna

@ruthihunna

Biomedical Technology student growing into IT Support and CRM-focused customer support, improving issue resolution and user experiences.

Nigeria

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What I'm looking for

I’m looking for a hands-on IT/customer support role where I can apply CRM systems and troubleshooting skills, learn healthcare-related technology, and improve customer support experiences. I want practical mentorship, growth programs, and opportunities to contribute to a supportive team.

I’m a Biomedical Technology student based in Nigeria, motivated and growth-driven as I build a strong foundation in IT support, customer support workflows, and CRM systems. I enjoy technology, problem-solving, and using clear communication to help businesses improve how they support customers.

Through hands-on support learning in the DigitalWitch Support Community, I’ve practiced real-world troubleshooting and user-concern responses with professionalism, efficiency, and empathy. I also gained exposure to CRM tools, digital workspaces, and online collaboration platforms, strengthening my ability to work smoothly with teams.

I’m actively pursuing internships and practical support training opportunities to deepen my technical and professional skills. I bring a fast-learning mindset, adaptability, and willingness to contribute positively while building long-term career growth in IT support, CRM systems, and customer-focused problem solving.

Experience

Work history, roles, and key accomplishments

IT Support Learning

DigitalWitch Support Community

Practiced customer and technical support workflows through the DigitalWitch support community, strengthening troubleshooting and professional, empathetic user communication. Built hands-on familiarity with CRM tools and digital workspaces while improving collaboration and time management.

Customer Support Technical Troubleshooting CRM Management Digital Communication Lead Generation Microsoft Office Internet Research Problem Solving

Education

Degrees, certifications, and relevant coursework

Medical School

Bachelor of Science in Biomedical Technology, Biomedical Technology

Currently pursuing a Bachelor of Science in Biomedical Technology. Coursework covers biomedical technology and medical equipment basics, electronics, laboratory procedures, and healthcare technology/technical systems.