RMRute Mota
@rutemota
International Recruiter and Talent Acquisition
PortugalWhat I'm looking for
As a seasoned recruiter, I thrive on the challenge of identifying and attracting top-tier candidates, matching them with roles that not only suit their skills but also align with their career aspirations. With expertise in full-cycle recruitment, talent sourcing, interview and selection processes, and candidate relationship management, I take pride in creating a win-win situation for both candidates and organizations.
Throughout my career, I have developed and implemented effective sourcing strategies to attract qualified candidates globally, aligning with client needs in the BPO industry. I am committed to staying at the forefront of industry trends and best practices, ensuring that I provide my clients and candidates with the most effective and efficient recruitment solutions.
With a strong background in talent acquisition, I have honed my skills in candidate assessment, interview process management, and applicant tracking systems. I am well-versed in creating and implementing global recruitment policies and best practices, ensuring compliance and a smooth transition into the company.
Experience
Work history, roles, and key accomplishments
Talent Acquisition Specialist
Atlean World
Aug 2023 - Present (1 year 10 months)
Responsible for recruiting and onboarding new recruiters, developing sourcing strategies, and managing the recruitment process using ATS. Focused on aligning recruitment efforts with client needs in the BPO industry.
Talent Acquisition Specialist
Conectys
Apr 2023 - Aug 2023 (4 months)
Collaborated with project managers to identify talent needs and implemented targeted recruiting strategies, enhancing candidate submissions and placements. Managed the recruitment process efficiently using ATS.
HR Assistant & Full Cycle Recruiter
Buwelo
Mar 2021 - Dec 2022 (1 year 9 months)
Managed onboarding and offboarding processes, conducted welfare checks, and supported HR with administrative tasks. Created job openings and conducted interviews while ensuring compliance.
Customer Experience Manager
Git Scrum
Nov 2019 - May 2020 (6 months)
Implemented customer support processes for a project management tool, monitored interactions, and developed the Product Knowledge Base while managing the community forum.
Customer Support Team Manager
Sitel Airbnb
Jan 2018 - Nov 2019 (1 year 10 months)
Led a team of customer service agents, evaluated development programs, and analyzed metrics for improvement while maintaining the Product Knowledge Base.
Virtual Assistant
Freelancer
Jun 2017 - Jan 2018 (7 months)
Performed administrative tasks for multiple clients, including scheduling, market research, and customer service, while creating reports and presentations.
Customer Support Representative
Iberia
Aug 2015 - Jun 2017 (1 year 10 months)
Provided customer support in English and Portuguese, assisting with travel reservations and administrative tasks while utilizing the Amadeus system.
Project Manager Assistant & Retention Officer
Totemic Reach Financial Services
Oct 2007 - Oct 2014 (7 years)
Created and maintained a customer database, managed policy renewals, and provided administrative support to the sales team while handling customer complaints.
Education
Degrees, certifications, and relevant coursework
Rute hasn't added their education
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Availability
Location
PortugalAuthorized to work in
Job categories
Skills
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