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R User

@ruser11

Human Resources Manager delivering compliant payroll and benefits, employee engagement, and system-driven HR operations.

United States

Message

What I'm looking for

I’m looking to lead HR operations where I can own payroll/benefits accuracy, strengthen HR compliance, and improve employee engagement—using HRIS systems, clear process improvements, and proactive risk mitigation to support leadership and growing teams.

I’m a Human Resources Manager who delivers reliable, white-glove payroll and benefits support while strengthening HR compliance and operational consistency. Most recently, I’ve supported multi-industry clients through HResource Group by managing full-cycle, multi-entity payroll, administering benefits, handling unemployment claims, and optimizing HRIS workflows.

Earlier, I led employee relations, recruitment, training, and labor-law compliance for a 47-person team at The Ritz-Carlton Residences, driving employee engagement from 74% to 98% and reducing turnover by 30% in one year. I’ve also improved recruitment cycle times, built and rolled out SOPs and handbooks, tracked labor costs through productivity systems, and supported hotel leadership with investigations, audits, onboarding, and performance improvement plans.

Experience

Work history, roles, and key accomplishments

Current

Payroll and Benefits Specialist

Current

HResource Group

Jan 2025 - Present (1 year 6 months)

Provide white-glove payroll and benefits support, including compliance oversight and HRIS system optimization for multi-industry clients. Manage multi-entity payroll, administer benefits, and lead HR system integrations and compliance guidance.

Excel Deel Employee Navigator Unemployment Claims HRIS Integration BambooHR HR Compliance Florida Wage Compliance Risk Mitigation

Human Resources Manager

The Ritz-Carlton Residences

Jan 2021 - Jan 2025 (4 years)

Managed employee relations, recruitment, training, and labor-law compliance for a 47-person team within a luxury condominium building. Supported payroll and talent acquisition, conducted investigations and audits, and drove retention and engagement initiatives.

Employee Relations Recruitment Training Labor Law Compliance Employee Engagement Payroll Talent Acquisition Onboarding Investigation Audit Benefits Enrollment Leadership

HR Generalist & Productivity Analyst

sbe

Jan 2018 - Jan 2021 (3 years)

Supported HR operations for luxury hotel properties and a regional call center, including recruitment and operational HR process improvements. Developed SOPs and supported productivity/labor-cost tracking and program compliance (J-1/T-N) and employee engagement efforts.

Onboarding SOP Development Cost Tracking OnTrack Productivity Management System J 1 Program Support TN Program Support Best Buddies Employee Engagement Hiring For Nightclub And Call Center Vendor Support Background Checks

HR Assistant & Payroll Specialist

The National Hotel

Jan 2015 - Jan 2017 (2 years)

Processed payroll and supported HR functions for an independent boutique hotel. Assisted with vendor evaluation for temporary staffing and conducted reference/background checks while supporting HR training for first-time managers.

Payroll Processing ADP Vendor Management Reference checks Background Checks Time Management Training Training and Development

Human Resources Coordinator

The Alexander Hotel

Jan 2014 - Jan 2015 (1 year)

Coordinated HR administration including generating employee reports and supporting benefits-related updates. Assisted with HR audits (I-9 and benefits/employee files) and supported workplace policy and employee recognition initiatives.