Open to opportunities

Rupsa Das

@rupsadas

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I’m an HR Lead focused on people-first operations, recruitment coordination, and compliant onboarding transitions.

India

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What I'm looking for

I’m looking for an HR role where I can own people-first operations—recruitment coordination, onboarding/offboarding compliance, and employee relations—while strengthening process excellence. I want a forward-thinking culture that supports empathy and continuous improvement.

I’m an HR professional making a purposeful transition from the luxury hospitality sector, bringing over three years of international operational experience across recognized brands in the UAE. In fast-paced, multicultural environments, I’ve built strong habits around empathy, process excellence, and reliable execution.

During my internship at Mavenwit Pvt. Ltd., I was promoted to HR Lead for consistent performance and initiative. I supervised employee attendance and leave records, maintained end-to-end HR documentation with regulatory compliance, and ensured strict data integrity and confidentiality. I also led interview scheduling and follow-up coordination for structured recruitment pipelines, while managing onboarding and offboarding processes at every stage.

I bring cross-functional coordination and clear stakeholder communication to HR operations, along with performance management, documentation accuracy, and conflict-resolution support. I’m excited to contribute to forward-thinking organizations that value a people-first culture while strengthening day-to-day HR operations and compliance.

Experience

Work history, roles, and key accomplishments

HR Lead

Mavenwit Pvt. Ltd.

Jan 2026 - Apr 2026 (3 months)

Joined as an HR intern and was promoted to HR Lead during the tenure for consistent performance. Managed HR operations, interview scheduling, onboarding/offboarding compliance, attendance and leave records, and maintained accurate, confidential employee documentation.

HR Operations Recruitment coordination Interview Scheduling Onboarding And Offboarding HR Compliance Employee Relations

Operations Associate

Conrad Abu Dhabi Etihad Towers

Jan 2024 - Apr 2024 (3 months)

Coordinated cross-department workflows, stakeholder communication, and operational reporting using MICROS and OPERA systems. Supported revenue reconciliation, performance data reporting, budget planning, and conflict-resolution/process optimization in a high-pressure environment.

Micros Opera MS Office Suite Revenue Reconciliation performance reporting Budget Planning Conflict Resolution

Operations Associate

Shangri-La Group

Sep 2023 - Dec 2023 (3 months)

Coordinated F&B operations and reservations across five fine-dining outlets, ensuring precise task prioritization and inter-team communication. Assisted with monthly performance tracking and revenue reporting to support management target-setting and operational planning.

Reservations Management Performance Tracking Revenue Reporting Operational Support Team Collaboration Reporting & Management Process Coordination

Operations Associate

Park Hyatt Abu Dhabi

Sep 2022 - Sep 2023 (1 year)

Coordinated daily operations across kitchen, front office, and service departments to ensure seamless cross-functional collaboration. Handled guest escalations using active listening and empathy, and supported reporting/performance monitoring in a fast-paced international environment.

Cross Functional Operations Service Delivery Active Listening Empathy Performance Monitoring

Education

Degrees, certifications, and relevant coursework

IIHM (International Institute of Hotel Management)

Diploma in Hospitality Administration & Management, Hospitality Administration & Management

2019 - 2022

Completed a Diploma in Hospitality Administration & Management focusing on food pricing, tariff management, and Opera software. Developed analytical and coordination skills for service-oriented industries.

IIHM (International Institute of Hotel Management)

Bachelor of Science in Hospitality Administration & Management, Hospitality Administration & Management

2019 - 2022

Studied Hospitality Administration & Management with coursework including front office operations, food & beverage management, human resource management, marketing, accounts, and computer applications. Built a foundation in people management, team coordination, and communication.

Techno India Group Public School

Higher Secondary Certificate (Class XII), Computer Science

Completed Higher Secondary (Class XII) in Science with Computer Science under WBCHSE. Developed analytical and problem-solving skills alongside communication proficiency.