Open to opportunities

Rukku Dhanjal

@rukkudhanjal

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I coordinate logistics, client communications, dispatch, and office operations across manufacturing and transport.

India

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What I'm looking for

I’m looking for a sales support, coordinator, or administrative role where I can apply my logistics, client service, documentation, and problem-solving experience. I’m open to relevant training or certifications to strengthen my sales and client support capabilities.

I've supported operations at S.R.I. Agro Ind., Velocity Transport, Prime Transport, and LSI World, coordinating workers, dispatch, client communications, quotations, freight documentation, and daily logistics. At LSI Logistix, I coordinated 40–50 cross-border shipments weekly across Canada and the United States.

I bring hands-on experience with GPS tracking, ACE, PARS/PAPS, load planning, reports, spreadsheets, scheduling, and resolving delays or client concerns. I’m now focused on sales support, coordinator, and administrative opportunities where I can apply my customer service and operational problem-solving skills.

Experience

Work history, roles, and key accomplishments

Administrative Operations Manager

S.R.I. Agro Ind.

Jan 2023 - Jan 2026 (3 years)

Managed daily scheduling of 15+ workers, attendance, and shift coordination. Handled client enquiries, appointment scheduling, and quotation updates, while coordinating truck and trailer movements via GPS and WhatsApp logs.

Google Sheets Scheduling Logistics Coordination Client Communication Documentation

Playpen Educator

The Wisdom School

Jan 2023 - Jan 2025 (2 years)

Supported a classroom of 8-10 toddlers with play-based learning, hygiene routines, and emotional regulation. Managed circle time, storytelling, and daily activity plans while maintaining documentation and supporting parent communication.

Early Childhood Education Classroom Management Documentation

Babysitter / Childcare Provider

Private Childcare

Sep 2019 - Feb 2023 (3 years 5 months)

Provided consistent childcare for one family across 3.5 years for a child aged 1-2+. Handled meals, hygiene, bedtime, tantrum management, and developmental play while managing routines and communication independently.

Childcare Tantrum Management

Operations Manager

Velocity Transport

Jan 2022 - Jan 2023 (1 year)

Supported customer communications with accurate dispatch updates and resolved operational queries. Managed GPS tracking, load board updates, and border documentation compliance for cross-border routes.

GPS Border Documentation ACE Documents Customer Communication Management Reporting

Dispatch Supervisor

Prime Transport

Jan 2021 - Jan 2022 (1 year)

Oversaw driver scheduling, customer coordination, and dispatch documentation. Managed client communication, trip updates, and crisis resolution while maintaining Excel sheets and system records for cross-border freight.

Dispatch Scheduling Excel Data Entry Customs Compliance

Dispatch Supervisor

LSI Logistix Inc.

Jan 2021 - Jan 2021 (0 months)

Managed client communications and coordinated 40-50 cross-border shipments weekly across Canada and the US. Assigned routes, managed load planning, and handled FTL/LTL needs while solving day-to-day operational challenges.

Dispatch Load Planning FTL Client Communication Reporting

Inside Sales & Dispatch Manager

LSI World

Jan 2018 - Jan 2021 (3 years)

Managed 20+ customer accounts across Food, Pharma, Electronics, and Automotive sectors. Handled high-volume calls, quotations, and same-day issue resolution while coordinating dispatch teams and ensuring smooth logistics workflow.

Account Management Sales Support Quotations Dispatch Coordination Customer Relationship Management

Early Childhood Assistant

Fletcher's Creek Children's Centre

Jan 2017 - Jan 2018 (1 year)

Assisted in classrooms of 12-14 children aged 1-4 following the ELECT framework. Prepared activity zones and learning materials, supervised outdoor play and routines, and supported RECEs with documentation and behaviour guidance.

Early Childhood Education ELECT Framework In Classroom Support Documentation

Early Childhood Assistant

Growing Tykes Learning Centre

Jan 2017 - Jan 2017 (0 months)

Supported early years routines including supervision, hygiene, and age-appropriate activities. Assisted with prep, transitions, outdoor play, and maintaining a safe learning environment.

Early Childhood Education Safety