Kaviya Sri
@kaviyasri
Customer-focused operations professional with logistics and teaching experience.
IndiaWhat I'm looking for
I am a motivated operations and customer-service professional with experience across freight forwarding, logistics operations, business development, and elementary teaching. Over two years in freight forwarding and operational roles and seven months in teaching, I bring strong communication, documentation, and client-relations skills, plus hands-on familiarity with shipment systems and classroom lesson planning.
I have improved customer satisfaction through accurate shipment documentation and coordination with overseas agents, and enhanced student literacy through structured lesson delivery and online tools. I am organized, adaptable, and eager to contribute to teams that value service excellence, operational accuracy, and continuous learning.
Experience
Work history, roles, and key accomplishments
Elementary School Teacher
Shri Vidya Saagar Matric School
Jan 2023 - Jan 2024 (1 year)
Tutored primary classes, developed lesson plans and assessments, and improved student literacy and engagement using online teaching tools across the 2023–2024 academic year.
Customer Service Executive
Teamworld Logistics
Jan 2023 - Dec 2023 (11 months)
Managed shipment documentation, coordinated with CFS and overseas agents for DDP imports, and resolved customer queries while maintaining logistics reporting in 2023.
Business Development Executive
Innovative HR & Training Services
Jan 2022 - Jan 2023 (1 year)
Executed sales plans, built client relationships, coordinated marketing activities, and managed online test creation and celebrity coordination during 2022–2023.
Operations Executive
DahNay Logistics
Jan 2021 - Jan 2022 (1 year)
Handled shipping documentation, pre-alerts, customer communications, compliance checks, and inventory tracking for Dubai-region shipments from 2021–2022.
Education
Degrees, certifications, and relevant coursework
EWEthiraj College for Women
Master of Commerce, Banking and Insurance Management
2019 - 2021
Grade: 74%
Activities and societies: Research project on customer perception of e-wallets; participated in college cultural events.
Completed Master of Commerce in Banking and Insurance Management with 74% focusing on banking and insurance subjects and related research.
EWEthiraj College for Women
Bachelor of Commerce, Bank Management
2016 - 2019
Grade: 56%
Activities and societies: Participated in college cultural events and intercollegiate competitions (street play prizes).
Completed Bachelor of Commerce in Bank Management with 56%, covering banking operations and financial subjects.
AMM Matriculation Higher Secondary School
Higher Secondary Certificate, Higher Secondary (Class XII)
Grade: 67%
Completed Higher Secondary (Class XII) with 67% in AMM Matriculation Higher Secondary School.
Holy Angels Anglo Indian Higher Secondary School
Secondary School Certificate, Secondary (Class X)
Grade: 73%
Completed Secondary (Class X) with 73% at Holy Angels Anglo Indian Higher Secondary School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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