Rugamba Yvan
@rugambayvan
I coordinate executive operations, digital systems, and business processes across diverse organizations.
What I'm looking for
I've supported operations at the Chartered Institute of Arbitrators Rwanda Branch, YEE Limited, Quiet Haven Hotel, and Anchor of Hope Africa Rwanda for over 13 years.
At CIArb Rwanda, I coordinate training programs, meetings, registrations, stakeholder communications, reports, and online systems using Google Forms and Google Sheets. I also maintain website content and create promotional materials that improve engagement and organizational visibility.
At YEE Limited, I manage client communications, travel and tour coordination, business records, reporting, website content, social media, and marketing materials while supporting management and project execution.
I'm comfortable improving workflows through Google Workspace, Microsoft Office, QuickBooks, Canva, Adobe InDesign, Zoom, Google Meet, databases, and AI productivity tools such as ChatGPT.
Experience
Work history, roles, and key accomplishments
Webmaster & Administrative Operations Coordinator
Oct 2024 - Present (1 year 10 months)
• Coordinated training programs, meetings, and stakeholder communications, ensuring seamless scheduling and participant engagement across multiple initiatives.
• Managed participant registrations, attendance records, and training documentation while maintaining accurate and organized databases.
• Scheduled virtual meetings, coordinated invitations, follow-ups, and participant communications to s
• Coordinated client communications and maintained professional relationships, ensuring timely responses and high levels of customer satisfaction.
• Assisted with travel planning, itinerary preparation, and tour coordination for clients and business activities.
• Conducted online research and prepared information to support management decision-making and customer service delivery.
• Managed web
• Supported information management, database maintenance, and digital recordkeeping activities.
• Maintained communication systems and operational records to ensure accurate information tracking.
• Assisted with reporting, documentation, and data management processes.
• Provided technical support and user assistance to staff and management.
• Contributed to process improvement initiatives that
• Maintained employee records and HR documentation while ensuring confidentiality and compliance with organizational procedures.
• Supported recruitment, onboarding, and employee administration processes.
• Recorded financial transactions using QuickBooks and maintained accurate financial records.
• Assisted with financial reporting and tax declaration activities to support compliance and opera
Education
Degrees, certifications, and relevant coursework
Mount Kenya University/ Rwanda
Bachelor’s Degree, Information Technology
2012 - 2015
Mount Kenya University
Bachelor's Degree, Information Technology
2012 - 2015
Pursued a Bachelor's Degree in Information Technology at Mount Kenya University, gaining comprehensive knowledge in IT systems and applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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