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Rugamba YvanRY
Open to opportunities

Rugamba Yvan

@rugambayvan

I coordinate executive operations, digital systems, and business processes across diverse organizations.

Rwanda
Message

What I'm looking for

I'm looking for an administrative, executive support, or operations role where I can improve workflows, coordinate priorities, use digital tools effectively, and help leaders and teams focus on strategic growth.

I've supported operations at the Chartered Institute of Arbitrators Rwanda Branch, YEE Limited, Quiet Haven Hotel, and Anchor of Hope Africa Rwanda for over 13 years.

At CIArb Rwanda, I coordinate training programs, meetings, registrations, stakeholder communications, reports, and online systems using Google Forms and Google Sheets. I also maintain website content and create promotional materials that improve engagement and organizational visibility.

At YEE Limited, I manage client communications, travel and tour coordination, business records, reporting, website content, social media, and marketing materials while supporting management and project execution.

I'm comfortable improving workflows through Google Workspace, Microsoft Office, QuickBooks, Canva, Adobe InDesign, Zoom, Google Meet, databases, and AI productivity tools such as ChatGPT.

Experience

Work history, roles, and key accomplishments

CHARTERED INSTITUTE OF ARBITRATORS (CIArb) RWANDA BRANCH logoCB
Current

Webmaster & Administrative Operations Coordinator

Oct 2024 - Present (1 year 10 months)

• Coordinated training programs, meetings, and stakeholder communications, ensuring seamless scheduling and participant engagement across multiple initiatives.
• Managed participant registrations, attendance records, and training documentation while maintaining accurate and organized databases.
• Scheduled virtual meetings, coordinated invitations, follow-ups, and participant communications to s

Yee Limited logoYL
Current

Chief Business Development Officer

Sep 2017 - Present (8 years 11 months)

• Coordinated client communications and maintained professional relationships, ensuring timely responses and high levels of customer satisfaction.
• Assisted with travel planning, itinerary preparation, and tour coordination for clients and business activities.
• Conducted online research and prepared information to support management decision-making and customer service delivery.
• Managed web

ANCHOR OF HOPE AFRICA RWANDA logoAR
Current

IT Consultant & Digital Support

Jan 2016 - Present (10 years 7 months)

• Supported information management, database maintenance, and digital recordkeeping activities.
• Maintained communication systems and operational records to ensure accurate information tracking.
• Assisted with reporting, documentation, and data management processes.
• Provided technical support and user assistance to staff and management.
• Contributed to process improvement initiatives that

Quiet Haven Hotel logoQH
Current

HR, Finance & IT Coordinator

Mar 2015 - Present (11 years 5 months)

• Maintained employee records and HR documentation while ensuring confidentiality and compliance with organizational procedures.
• Supported recruitment, onboarding, and employee administration processes.
• Recorded financial transactions using QuickBooks and maintained accurate financial records.
• Assisted with financial reporting and tax declaration activities to support compliance and opera

Education

Degrees, certifications, and relevant coursework

MR

Mount Kenya University/ Rwanda

Bachelor’s Degree, Information Technology

2012 - 2015

Mount Kenya University logoMU

Mount Kenya University

Bachelor's Degree, Information Technology

2012 - 2015

Pursued a Bachelor's Degree in Information Technology at Mount Kenya University, gaining comprehensive knowledge in IT systems and applications.

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