Ruan Enslin

I am a client-focused and results-driven professional with over 8 years of experience in customer engagement, client relationship management, and operational leadership. My proven ability to onboard, retain, and grow client accounts spans multiple sectors, including healthcare, office solutions, and retail. I excel in managing post-sale client experiences, resolving escalations, and building long-term partnerships that align client goals with business outcomes.

Currently, I serve as a Business Sales Consultant at Allmed Healthcare Professionals, where I manage end-to-end client onboarding and ongoing relationship management to ensure long-term success. I track engagement and performance metrics using CRM tools, identifying areas for improved client satisfaction. Additionally, I lead marketing strategy planning and execution, coordinating social media content strategy and managing campaign execution across platforms.

Previously, I worked as a Solutions Specialist at Daisy Business Solutions, where I delivered consultative support to clients, addressing pain points and ensuring service expectations were exceeded. My experience as a Retail & Social Media Manager at The Pro Shop, Country Club Johannesburg, allowed me to ensure premium client service and engagement in a fast-paced retail setting, developing loyalty strategies and enhancing brand experience via digital platforms.