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Roxanne Janabajab

@roxannejanabajab

HubSpot CRM and executive operations specialist streamlining workflows for founders and remote teams.

Philippines
Message

What I'm looking for

I’m looking for a role where I can run HubSpot CRM end-to-end and support executive workflows—owning customer records, communications, meeting coordination, and reporting—while partnering with marketing teams on campaigns and operational process improvements.

I support founders and executives with CRM coordination, executive support, customer communications, workflow management, and business process improvement. I use HubSpot CRM to keep customer data accurate and to run day-to-day CRM operations.

At Pineapple Virtual Assistant Agency, I’ve managed HubSpot customer records, executed executive email communications using HubSpot templates, and helped distribute newsletters through contact segmentation. I also coordinate around 10 executive meetings per week, handling scheduling, Google Meet coordination, AddEvent management, meeting prep, and follow-ups.

I’ve supported marketing operations and lead generation through campaign coordination and analytics, including Meta advertising, A/B testing, and automated follow-up processes. At Southern Luxury Pools, I coordinated marketing campaigns and generated qualified homeowner leads, while monitoring performance with Meta Business Suite and analytics tools.

Across my roles at Assistify Business Solutions and Dance Yourself Fit™, I’ve coordinated executive schedules and project timelines, built structured content workflows, and supported YouTube production workflows and SEO for digital marketing initiatives. I also bring customer support and process documentation experience from earlier roles in UAE business consulting and customer care.

Experience

Work history, roles, and key accomplishments

PA
Current

CRM Operations & Executive Operations Specialist

Pineapple Virtual Assistant Agency

Jul 2022 - Present (4 years 1 month)

Provide executive, CRM, operational, and marketing support to business leaders, ensuring efficient day-to-day operations across multiple business functions.

DA

Aviation Guiding Officer

Dubai Airports

Jan 2019 - Jan 2020 (1 year)

Assisted international passengers while delivering exceptional customer service within a high-volume airport environment.

Education

Degrees, certifications, and relevant coursework

DC

Divine Word College of Calapan

Bachelor of Science, Information Technology

2010 - 2014

Bachelor of Science in Information Technology degree from Divine Word College of Calapan from 2010 to 2014.

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