Roxanne Janabajab
@roxannejanabajab
HubSpot CRM and executive operations specialist streamlining workflows for founders and remote teams.
What I'm looking for
I support founders and executives with CRM coordination, executive support, customer communications, workflow management, and business process improvement. I use HubSpot CRM to keep customer data accurate and to run day-to-day CRM operations.
At Pineapple Virtual Assistant Agency, I’ve managed HubSpot customer records, executed executive email communications using HubSpot templates, and helped distribute newsletters through contact segmentation. I also coordinate around 10 executive meetings per week, handling scheduling, Google Meet coordination, AddEvent management, meeting prep, and follow-ups.
I’ve supported marketing operations and lead generation through campaign coordination and analytics, including Meta advertising, A/B testing, and automated follow-up processes. At Southern Luxury Pools, I coordinated marketing campaigns and generated qualified homeowner leads, while monitoring performance with Meta Business Suite and analytics tools.
Across my roles at Assistify Business Solutions and Dance Yourself Fit™, I’ve coordinated executive schedules and project timelines, built structured content workflows, and supported YouTube production workflows and SEO for digital marketing initiatives. I also bring customer support and process documentation experience from earlier roles in UAE business consulting and customer care.
Experience
Work history, roles, and key accomplishments
CRM Operations & Executive Operations Specialist
Pineapple Virtual Assistant Agency
Jul 2022 - Present (4 years 1 month)
Provide executive, CRM, operational, and marketing support to business leaders, ensuring efficient day-to-day operations across multiple business functions.
Operations & Marketing Coordinator
Southern Luxury Pools
Feb 2025 - Dec 2025 (10 months)
Supported marketing operations and lead generation initiatives for a Florida-based pool construction company through campaign management, analytics, and customer acquisition strategies.
Executive Operations & Marketing Coordinator
Assistify Business Solutions
Sep 2023 - Jan 2025 (1 year 4 months)
Supported multiple clients through executive assistance, marketing coordination, workflow organization, research, and business operations.
Lead Generation & Operations Coordinator
Dance Yourself Fit
Oct 2023 - Mar 2024 (5 months)
Supported business development by coordinating lead generation, CRM activities, customer communications, and operational support across multiple departments.
Customer Success Manager
USH International Businessmen Services
Aug 2020 - Dec 2021 (1 year 4 months)
Provided consultation and customer success support for individuals establishing businesses in the UAE.
Aviation Guiding Officer
Dubai Airports
Jan 2019 - Jan 2020 (1 year)
Assisted international passengers while delivering exceptional customer service within a high-volume airport environment.
Benefits Associate II
Conduent
Jan 2017 - Jan 2019 (2 years)
Assisted employees with Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and benefits enrollment.
Customer Care Representative
iConnect Convergence Inc.
Jan 2014 - Jan 2015 (1 year)
Resolved customer inquiries through phone, email, SMS, and online messaging.
Education
Degrees, certifications, and relevant coursework
Divine Word College of Calapan
Bachelor of Science, Information Technology
2010 - 2014
Bachelor of Science in Information Technology degree from Divine Word College of Calapan from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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