Roshel Abbas
@roshelabbas
Chief of Staff at Dallas Holdings International, supporting Pret A Manger expansion and integration across the UK and US.
Sri LankaWhat I'm looking for
At Dallas Holdings International, I support the CEO/Co-Founder, Chairman, and Board across UK and US operations. I help turn leadership priorities into execution through board operations, executive reporting, and cross-functional coordination.
I was part of the leadership execution team coordinating the acquisition and operational integration of 50+ Pret A Manger locations in New York. Across expansion initiatives, I contributed to the portfolio’s growth from 8 UK stores to 58+ US stores and 12 UK stores.
Previously, at IBM, I supported the Country General Manager with executive reporting and business analysis, including sales performance and market insights. Earlier, I coordinated branch operations and performance reporting at Citizens Development Business Finance PLC and provided customer and operational support at Singer Sri Lanka PLC.
Experience
Work history, roles, and key accomplishments
Chief of Staff Aligned Executive Partner
Dallas Holdings International
Mar 2023 - Present (3 years 7 months)
Strategic right hand to the CEO/Co-Founder, driving execution of UK and US business expansion initiatives, including the acquisition and integration of 50+ Pret A Manger locations in New York. Managed board operations, executive communications, and cross-functional alignment across multiple time zones.
Provided operational and strategic support to the Country General Manager, producing executive reports, regional presentations, and business analyses. Coordinated pre-sales and sales teams to streamline deal processes and ensure timely follow-through on key initiatives.
Zone Coordinator
Citizens Development Business Finance PLC
Sep 2012 - Oct 2016 (4 years 1 month)
Coordinated operations between zonal branches and head office executive leadership, ensuring alignment on reporting, performance tracking, and operational priorities. Prepared executive sales reports, performance dashboards, and management presentations.
Customer Support Assistant
Singer Sri Lanka PLC
Jan 2011 - Sep 2012 (1 year 8 months)
Delivered front-line customer service and operational support, including cashiering, reporting, inventory records, and customer communications.
Education
Degrees, certifications, and relevant coursework
BMS Campus
Graduate Diploma, Management
Graduate Diploma in Management (UK Level 6 – 120 credits, Pearson approved).
National Institute of Business Management (NIBM)
Advanced Diploma, Corporate Administration
Advanced Diploma in Corporate Administration & Secretarial Proficiency.
National Institute of Business Management (NIBM)
Advanced Certificate, Human Resource Management
Advanced Certificate in Human Resource Management.
Cardiff Metropolitan University
MBA, Business Analytics
MBA specialised in Business Analytics (UK Level 7 – 180 Credits).
Availability
Location
Sri LankaAuthorized to work in
Salary expectations
Social media
Skills
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