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Roseline MhunguRM
Open to opportunities

Roseline Mhungu

@roselinemhungu

I deliver customer service, administration, and finance support across banking, housing, and project operations.

Zimbabwe
Message

I've supported customer service, administration, and finance operations at Dreammate Projects Group, ZB Bank, Evershine Housing Development Trust, and Shineplus Housing Development Trust. My work includes cashbooks, receipting, banking, bank reconciliations, payroll administration, payments, refunds, invoicing, and telephone sales.

With over 20 years of experience, I've developed an Excel customer database, supervised administrative staff, led teams, and delivered responsive customer service across call centre, housing, sales, and events environments.

Experience

Work history, roles, and key accomplishments

ST

Customer Service Manager

Shineplus Housing Development Trust

Jan 2008 - Jul 2013 (5 years 6 months)

Managed customer service, sales, and team leadership.

BS

Sales & Events Coordinator

Bliss Hiring Services

Nov 2004 - Oct 2007 (2 years 11 months)

Coordinated sales and events, handling quotations, invoices, and customer service.

Education

Degrees, certifications, and relevant coursework

LC

London Chamber of Commerce

Diploma, Marketing

Diploma in Marketing from London Chamber of Commerce.

Alison logoAL

Alison

Certificate, Customer Service

Certificate in Customer Service from Alison.

ZI

ZIMSEC

Ordinary Level, General Studies

Ordinary Level education from ZIMSEC.

Tech stack

Software and tools used professionally

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