Truth St Louis

Collaborated with HR and Marketing teams to gather data for sales presentations and client meetings, streamlining preparation processes. Partnered with Partnerships Managers to support client accounts throughout the sales cycle and researched potential leads. Managed and updated CRM records, qualified leads, and prepared precise sales proposals and contracts.

Collaborated with HR teams to develop and implement policies, leading end-to-end onboarding processes for new hires. Managed administrative tasks, coordinated team and corporate events, and championed learning and development programs. Streamlined office operations, maintained HRIS platforms, and delivered dynamic fire safety training.

Trained and mentored new team members, offering expert guidance to enhance their success in Customer Support. Proactively drafted contracts and agreements, ensuring precision and professionalism in onboarding documentation. Showcased strong financial skills by processing payments and refunds accurately, driving team efficiency and customer satisfaction.

Organised documentation for Credit, Collections, and Accounts, demonstrating strong organisational skills. Built positive supplier relationships and efficiently managed courier arrangements. Oversaw VAT retention payouts and managed administrative tasks like communication, document preparation, and data entry.

Proficiently managed diary appointments and associated administrative tasks, showcasing strong organisational skills. Conducted audits to ensure the completion of jobs, contributing to overall quality control. Handled customer queries and transactions, ensuring positive interactions and satisfaction.

Grade: Merit

Achieved a Merit in the BTEC Level 3 Subsidiary Diploma in Performing Arts. This program likely enhanced skills in performance, critical analysis, and creative expression.

Grade: 13 at Grade C & above

Completed 13 GCSEs at Grade C and above, including core subjects like Mathematics and English Language. This foundational education provided a broad academic base.