KP
Open to opportunities

Kameshnie Padiachey

@kameshniepadiachey

Detail-oriented Customer Support and Administration Professional with 18 years experience.

South Africa
Message

What I'm looking for

I am seeking a role that allows me to leverage my expertise in customer support and administration, focusing on enhancing operational efficiency and delivering exceptional service.

I am a detail-oriented Customer Support and Administration Professional with 18 years of experience in streamlining financial operations and enhancing customer satisfaction. My expertise lies in compiling data, managing customer inquiries, and ensuring accuracy in financial transactions. I have consistently maintained a 100% accuracy rate in account maintenance while improving operational efficiency.

Throughout my career, I have held various roles, including Customer Support, Administration, and Accounts Assistant. I have successfully streamlined administrative workflows, managed appointments, and facilitated prompt resolution of client inquiries. My commitment to customer satisfaction and operational excellence has driven me to develop strong professional relationships and effectively manage multiple tasks in fast-paced environments.

Experience

Work history, roles, and key accomplishments

ME

Customer Support, Administration

Multi-Fab Engineering

Jan 2023 - Dec 2023 (11 months)

Processed incoming and outgoing payments, verified financial transactions, and reconciled sales balance sheets to ensure accuracy and timely account maintenance. Streamlined administrative workflows by updating data registers, managing appointments, processing petty cash requests, and coordinating inspection report documentation to support seamless business operations.

ED

Receptionist/Retention and Cancellation Agent

Edcon

Aug 2011 - Nov 2021 (10 years 3 months)

Responsible for the allocation of quotations and organized weekly schedules and monthly calendar obligations for various levels of management and junior staff. Answered and directed incoming calls to relevant staff members using a multi-line telephone system, screening calls and acting as a liaison between companies regarding collections and deliveries.

IL

Accounts Assistant

IMD Logistics

Jan 2017 - Dec 2019 (2 years 11 months)

Prepared month-end closing entries to maintain detailed reporting and recordkeeping, and trained employees on Fusion Software. Assisted with receiving, processing, and verifying all invoices related to accounts payables, and managed the internal inbox, assigning queries and responding within strict internal SLAs.

ES

Receptionist / Sales Agent

Early Bird Services

Jan 2010 - Dec 2010 (11 months)

Managed general office administration, handled application collections, and addressed customer queries. Responsible for selling maintenance plans, managing accounts including invoicing and arranging supplier/company payment options, and booking appointments.

Education

Degrees, certifications, and relevant coursework

SA

Skills Academy

Certificate, Business Management

Currently pursuing an online Business Management program at Skills Academy, focusing on developing essential business acumen and administrative skills. This online college provides flexible learning to enhance professional capabilities.

BC

Battalion Centre

Matric Certificate, General Studies

Completed secondary education at Battalion Centre, achieving a Matric Certificate. This foundational education provided a strong basis for further professional development.

Tech stack

Software and tools used professionally

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Kameshnie Padiachey - Customer Support, Administration - Multi-Fab Engineering | Himalayas