Rosa Valdez
@rosavaldez
Motivated, Bilingual with management and customer service experience.
What I'm looking for
As a former entrepreneur and business owner, I facilitated all aspects of my business. Having worked at a world renowned health center, I provided services and maintained privacy or regular and high profile guests. As an Assistant Leader, I collaborated with the club manager in developing new standard operating procedures that were implemented company wide that increased productivity and time management by 30%.
Experience
Work history, roles, and key accomplishments
Salon Coordinator
Peace Love Wax
Aug 2022 - Present (2 years 10 months)
Oversaw online and phone appointment scheduling for guests, proper tracking and input of guests’
records into salon software.
● Improved inventory levels, salon appearance, as well as welcomed and accommodated guests’ needs
and general salon maintenance.
● Collaborated with the manager in recruitment, training and coaching of staff.
Provided services such as massage, herbal body wraps and salt scrubs to guests at Optimum Health Institute and maintained privacy of regular and high profile guests.
Conducted individualized 60,90 and 120 minute sessions while adhering to state mandated safety and sanitation regulations.
Owner/Practitioner
Sun Rising Bodywork
Jan 2015 - Mar 2020 (5 years 2 months)
I conducted individualized 60,90 or 120 minute massages to clients.
Managed office including scheduling, marketing, bookkeeping, and communications.
Assistant Team Leader
Chuze Fitness
Dec 2011 - Jan 2015 (3 years 1 month)
I was promoted within 12 months from Team Member due to strong performance and organizational impact. Onboarded and provided ongoing professional development to 20+ new staff members. Collaborated with the club manager in developing new standard operating procedures that were
implemented company wide that increased productivity by 30% and time management.
Education
Degrees, certifications, and relevant coursework
Rosa hasn't added their education
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Portfolio
www.rosavaldez.comSalary expectations
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