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rosa tesfai

@rosatesfai

Message

PMP-certified project manager driving cross-functional delivery and process improvement.

United States

Message

What I'm looking for

I seek a leadership role managing technical or cross-functional projects where I can improve processes, lead teams, and deliver measurable operational impact.

I am a PMP-certified project manager with extensive experience leading technical and cross-functional initiatives across nonprofit and corporate environments. I specialize in planning, risk management, and implementation of applications and process improvements that increase efficiency and stakeholder confidence.

I've led portfolios of projects—from Salesforce implementations completed on time and under budget to Azure DevOps-driven deployments that reduced communication delays—collaborating closely with directors and C-level stakeholders to align scope, resources, and outcomes.

I deliver measurable results by streamlining workflows, automating processes, and building high-performing teams using tools like Azure DevOps, Salesforce, MS Project, Jira, and Confluence. I bring a practical, people-focused approach to project delivery and continuous improvement.

Experience

Work history, roles, and key accomplishments

Current

Project Strategist

Current

Early Childhood Solutions

Jan 2025 - Present (8 months)

Develop and execute project plans with stakeholders, monitor progress, mitigate risks, and ensure on-time, quality delivery of early childhood initiatives.

Project Management Stakeholder Management Risk Management Project Planning Team Leadership Scrum Agile Microsoft Office Communication

Technical Project Manager

Operation HOPE

Aug 2022 - Jan 2025 (2 years 5 months)

Led technical projects with the Chief Innovation Officer to align workflows, automate processes using Azure DevOps, and improve cross-team coordination and application deployment timelines.

Azure DevOps Project Management Process Automation Stakeholder Management Risk Mitigation Communication Deployment

Operations Coordinator

Care

Jun 2021 - Aug 2022 (1 year 2 months)

Coordinated operations and corporate fundraising activities, delivered partner support, maintained partner reports, and managed partner accounts in Salesforce for timely financial coordination.

Operations Coordination Fundraising Salesforce Reporting Partner Management Cross Functional Collaboration Finance Coordination

Customer Success Professional

Membrain

Nov 2019 - Jun 2021 (1 year 7 months)

Managed 40+ client accounts, onboarded new clients, delivered training, produced help-center content, and improved customer success processes to increase product adoption and satisfaction.

Customer Success Onboarding Training Account Management Upselling Cross Functional Collaboration Troubleshooting

Freelance Project Manager

Wethos

Jan 2018 - Dec 2019 (1 year 11 months)

Directed freelance teams to deliver client projects across web design, advertising, and eCommerce, matching specialist talent to project requirements and timelines.

Freelance Projects Team Coordination Vendor Management Client Communication Ecommerce Resource Allocation

Project Manager

International Rescue Committee

Mar 2014 - Sep 2017 (3 years 6 months)

Managed a portfolio of 8–15 projects, led Salesforce implementation in 8 months within budget, and improved department efficiency by 50% through PM processes and transparent communication.

Project Management Portfolio Management IT Infrastructure Process Improvement Change Management

Project Manager

Penguin Random House

Oct 2013 - Mar 2014 (5 months)

Facilitated a global integration initiative within the PMO, implemented Microsoft Project Server, and developed reporting to support executive decision-making.