ROOH NEB

I am an operations-focused team leader with 15 years of multifaceted experience across community development, customer service, banking operations and marine shipchandling. I consistently drive improvements in service delivery, streamline logistics and enforce quality-control procedures to meet organizational goals.

I've led teams of up to 37 people, designed and delivered training programs, and managed cross-functional operational tasks including IT support, documentation, procurement and supply-chain coordination. My work history includes roles in community projects, sales and customer service centers, banking operations and as Operations Head for East-Coast ship supplies.

I bring strong customer-relationship management, people management and process-improvement skills, and I leverage MS Office and technical support abilities to enable efficient operations, compliance and enhanced customer satisfaction.