Rahul pathania
@rahulpathania
Dedicated logistics professional with a focus on operational excellence.
What I'm looking for
I am a logistics professional with a diverse background in customer service, sales, and operations management. My journey began with a B.Tech in Civil Engineering, which laid the foundation for my analytical skills and problem-solving abilities. Over the years, I have transitioned into the logistics sector, where I have honed my skills in freight coordination and team leadership.
In my most recent role as a Co-Founder and Operations Manager at a private logistics firm, I successfully managed daily operations, focusing on business growth and strategic development. My experience as a Logistics Team Leader allowed me to lead a team of coordinators, enhancing process efficiency and ensuring smooth transport operations. I pride myself on my ability to build strong client relationships and drive results through effective communication and negotiation.
Experience
Work history, roles, and key accomplishments
Co-Founder & Operations Manager
Private Logistics Firm
Jan 2024 - Present (1 year 6 months)
Co-founded and managed daily operations of a private logistics firm, overseeing business growth and strategic development. Managed finances, staffing, and client relationships to ensure the firm's success.
Logistics Team Leader
Amb Logistics
Jan 2023 - Present (2 years 6 months)
Led and trained a team of logistics coordinators, supervising transport operations and resolving any issues that arose. Collaborated with team members to enhance process efficiency and optimize logistics workflows.
Freight Broker
BestBay Logistics
Jan 2022 - Present (3 years 6 months)
Managed freight coordination across various industries, negotiating carrier rates to ensure timely delivery of goods. Handled all necessary freight documentation to ensure compliance and smooth operations.
Customer Executive - Outbound Sales
US-Based Company
Jan 2020 - Present (5 years 6 months)
Conducted outbound sales calls to promote products and services, successfully converting leads into sales and achieving key performance indicators. Maintained strong client relationships to ensure customer satisfaction.
Customer Executive
Teleperformance
Jan 2018 - Present (7 years 6 months)
Delivered exceptional customer support, ensuring prompt issue resolution. Handled inbound and outbound calls, emails, and chats while maintaining accurate records and follow-up actions.
Education
Degrees, certifications, and relevant coursework
Vaishno College of Engineering
Bachelor of Technology, Civil Engineering
Grade: 65.29%
Completed a Bachelor of Technology in Civil Engineering. Gained foundational knowledge in civil engineering principles and practices.
MCS Raja Ka Bagh
12th Grade, Non-Medical
Grade: 55%
Completed 12th grade with a focus on Non-Medical subjects. Studied core science subjects including Physics, Chemistry, and Mathematics.
MCS Raja Ka Bagh
10th Grade, General Studies
Grade: 58%
Completed 10th grade. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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