Open to opportunities

Rahul pathania

@rahulpathania

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Dedicated logistics professional with a focus on operational excellence.

India

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What I'm looking for

I am seeking a dynamic role in logistics where I can leverage my skills to drive operational success and contribute to team growth.

I am a logistics professional with a diverse background in customer service, sales, and operations management. My journey began with a B.Tech in Civil Engineering, which laid the foundation for my analytical skills and problem-solving abilities. Over the years, I have transitioned into the logistics sector, where I have honed my skills in freight coordination and team leadership.

In my most recent role as a Co-Founder and Operations Manager at a private logistics firm, I successfully managed daily operations, focusing on business growth and strategic development. My experience as a Logistics Team Leader allowed me to lead a team of coordinators, enhancing process efficiency and ensuring smooth transport operations. I pride myself on my ability to build strong client relationships and drive results through effective communication and negotiation.

Experience

Work history, roles, and key accomplishments

Co-Founder & Operations Manager

Private Logistics Firm

Jan 2024 - Present (1 year 6 months)

Co-founded and managed daily operations of a private logistics firm, overseeing business growth and strategic development. Managed finances, staffing, and client relationships to ensure the firm's success.

Operations Management Business Growth Strategic Development Financial Management Staffing Client Relationship Management

Logistics Team Leader

Amb Logistics

Jan 2023 - Present (2 years 6 months)

Led and trained a team of logistics coordinators, supervising transport operations and resolving any issues that arose. Collaborated with team members to enhance process efficiency and optimize logistics workflows.

Team Leadership Logistics Coordination Process Improvement Workflow Optimization Training

Freight Broker

BestBay Logistics

Jan 2022 - Present (3 years 6 months)

Managed freight coordination across various industries, negotiating carrier rates to ensure timely delivery of goods. Handled all necessary freight documentation to ensure compliance and smooth operations.

Carrier Rate Negotiation Logistics Management Supply Chain

Customer Executive - Outbound Sales

US-Based Company

Jan 2020 - Present (5 years 6 months)

Conducted outbound sales calls to promote products and services, successfully converting leads into sales and achieving key performance indicators. Maintained strong client relationships to ensure customer satisfaction.

Outbound Sales Lead Conversion Client Relationship Management Product Promotion Sales Strategy

Customer Executive

Teleperformance

Jan 2018 - Present (7 years 6 months)

Delivered exceptional customer support, ensuring prompt issue resolution. Handled inbound and outbound calls, emails, and chats while maintaining accurate records and follow-up actions.

Customer Support Inbound Outbound Calling Email Support Chat Support Record keeping