ronald ruelo

I am a detail-oriented virtual assistant and operations support specialist with experience in real estate transaction coordination and customer-facing call center roles. I have supported end-to-end contract processes and handled high-volume outreach for sales and warranty services.

In real estate, I assisted transactions from contract to close, created listings on Bluehost, cleaned contracts, built templates for new markets, and scraped market data from Zillow; I helped close around 50 properties while working across multiple states and markets.

As an outbound call center agent, I sold car warranty products to U.S. customers and consistently focused on presenting cost-effective, high-value options. I leverage a variety of productivity, CRM, communication, and AI tools to streamline workflows and reduce operational friction.

I am pursuing a Bachelor of Science in Civil Engineering and have completed multiple construction and project management certifications. I bring a collaborative mindset, flexible remote work setup, and readiness for US time zones to enable leaders to focus on high-impact work.