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Frecy Maglalang

@frecymaglalang

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I generate real estate leads, research properties, and keep investor pipelines moving.

Philippines

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What I'm looking for

I'm looking for a real estate support role where I can contribute lead generation, property research, due diligence, CRM management, and client follow-up while helping investors maintain an organized, conversion-focused pipeline.

I support real estate investors through lead generation, property research, due diligence, CRM management, and client communication. With more than four years as a Real Estate Virtual Assistant, I keep pipelines organized and follow-up moving.

As a Freelance Real Estate VA, I followed up on property offers, prepared second and third offers, scheduled nurture emails, performed property comping, created property ads, and maintained lead databases. At Rocket Station, I cold-called potential sellers, scheduled appointments, gathered property information, completed due diligence, and supported client acquisition through consistent outreach.

I also bring nearly eight years of BPO customer service and leadership experience, including fraud prevention, team leadership, marketing coordination, and customer support. I work comfortably with CRM records, reporting, high-volume communication, and fast-paced operations.

Experience

Work history, roles, and key accomplishments

Freelance Real Estate VA

Freelancer

Oct 2023 - May 2026 (2 years 7 months)

Followed up with leads on property offers, prepared and sent offers, and managed email correspondence. Performed property comping, created property ads, and tracked lead database for conversions.

Lead Generation CRM Management Email Management Comparative Market Analysis Data Entry Reporting Canva AI Platforms

Cold Caller / Real Estate VA

Rocket Station

Mar 2021 - Aug 2023 (2 years 5 months)

Conducted cold calls to identify potential sellers and schedule appointments. Gathered property and seller information, performed due diligence, and maintained CRM records.

Cold Calling Lead Generation Due Diligence CRM Management Client Acquisition

Senior Team Leader

Rocket Station

Mar 2021 - Aug 2023 (2 years 5 months)

Developed and executed marketing strategies, led and managed a marketing team, and ensured brand consistency. Analyzed campaign performance and coordinated with cross-functional teams.

Marketing Strategy Team Leadership Campaign Analysis Cross functional Coordination

Team Leader

IBEX Global

Mar 2015 - Mar 2018 (3 years)

Built relationships with partners and vendors, ensured brand consistency, and led sales team to meet targets. Coordinated marketing and sales strategies and tracked performance metrics.

Team Leadership Sales Management Relationship Building Performance Monitoring

Fraud Prevention Outbound

JPMorgan Chase Bank & Co.

Mar 2015 - Mar 2018 (3 years)

Analyzed transaction patterns to detect fraud, monitored high-risk accounts, and contacted customers to verify transactions. Collaborated with investigation teams and maintained fraud case records.

Fraud Detection Risk Assessment Transaction analysis Client Communication Case Management

Customer Service Representative

C3 Customer Contact Channels

Feb 2013 - Mar 2015 (2 years 1 month)

Provided product support and troubleshooting, followed up with customers after resolution, and documented feedback. Maintained CRM records and delivered support via phone, email, and chat.

Customer Support Troubleshooting CRM Management Communication Skills