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Tristan Jay MercadoTM
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Tristan Jay Mercado

@tristanjaymercado

Project Manager at HIRE A PRO CONSTRUCTION who coordinated 60–70 residential and mixed-use projects.

Philippines
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At HIRE A PRO CONSTRUCTION, I coordinated approximately 60–70 residential and mixed-use construction projects, working across scheduling, vendors, subcontractors, documentation, and client updates. I also coordinated daily work for 7–18 employees and subcontractors.

At SAMSON PROPERTIES, I supported real estate sales operations through lead follow-up, CRM administration, and appointment coordination. I helped keep records accurate and the sales pipeline organized while supporting agents in a remote team.

Across roles in customer service, insurance, marketing, and business operations, I’ve supported clients, maintained records, and contributed to reporting and day-to-day operations. My work has also included social media management, lead generation, and data analysis.

Experience

Work history, roles, and key accomplishments

BE

Social Media Manager / General Virtual Assistant / Data Analyst

BetterMindPH

Jan 2023 - Jan 2024 (1 year)

Supported research and business operations through financial tracking, data analysis, social media strategy, content planning and scheduling, community engagement, analytics, reporting, SEO, marketing coordination, lead generation, and administrative support.

HC

Project Manager

Hire A Pro Construction

Jan 2019 - Jan 2024 (5 years)

Directed coordination and execution of approximately 60-70 residential and mixed-use construction projects, managing scheduling, workforce coordination, procurement support, documentation, quality assurance, client communication, and progress reporting.

Infosys BPM logoIB

Junior Process Executive

Infosys BPM

Dec 2021 - May 2022 (5 months)

Supported 401(k) retirement account operations by assisting plan participants with account inquiries, reviewing and processing documentation, maintaining accuracy and compliance, and following established operational procedures.

Education

Degrees, certifications, and relevant coursework

AC

AMA Computer Learning Center

Web Analysis & Design, Web Analysis & Design

2014 - 2016

Completed a program in Web Analysis & Design at AMA Computer Learning Center from 2014 to 2016.

National University logoNU

National University

Bachelor of Science, Computer Engineering

2013 - 2014

Pursued a Bachelor of Science in Computer Engineering at National University from 2013 to 2014.

EF SET logoES

EF SET

EF SET English Certificate, English Proficiency

Grade: C2 Proficient (83/100)

Earned an EF SET English Certificate with a C2 Proficient level (83/100).

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