Looking for a job

romy collinson

@romycollinson

Customer success and business development professional at Europa Worldwide Group, building freight accounts and long-term client partnerships.

South Africa

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What I'm looking for

I'm seeking to support Huzzle's clients by driving campaign performance, client satisfaction, and durable B2B relationships.

At Europa Worldwide Group, I built and grew key account relationships in European road freight, helping clients navigate operational complexity with practical transport solutions. I generated leads, negotiated client contracts, and delivered against revenue targets.

At PETport, I served as the first point of contact for pet transport clients, turning shipping enquiries into tailored travel solutions. I coordinated operational and regulatory requirements while providing responsive, personalised service.

At Flight Centre, I built a travel client base and later led branch sales and daily operations in Durban. My experience also includes improving cold email campaigns to achieve 150% of a revenue target and increasing client check-ins by 30%.

Experience

Work history, roles, and key accomplishments

Business Development Manager

Europa Worldwide Group

Jul 2025 - Jul 2026 (1 year)

Built and grew key account relationships in European road freight, won new business through lead generation, and negotiated contracts to support commercial goals. Delivered against revenue targets and strengthened client retention through responsive account support.

Account Management Key Accounts Customer Relationship Management New Business Development Contract Negotiation Revenue Growth Customer Retention Stakeholder Management Sales Strategy Pipeline Management Cross Functional Collaboration Client Services Cold Calling

Sales & Estimates Specialist

PETport

Oct 2023 - Jun 2025 (1 year 8 months)

Served as the first point of contact for pet transport clients, turning shipping enquiries into tailored travel solutions while supporting the sales process from quote to delivery. Built trust through responsive, personalised service and coordinated changing operational and regulatory requirements.

Client Services Sales Relationship Management Problem Solving Communication Skills

Independent Travel Consultant

Flight Centre

Feb 2019 - Jan 2023 (3 years 11 months)

Built a travel client base by matching corporate and leisure needs to tailored travel solutions, supporting repeat business through responsive service and relationship management.

Customer Relationship Management Sales Customer Service

Travel Branch Manager

Flight Centre

Jan 2011 - Jan 2019 (8 years)

Led branch sales and daily operations in Durban, supporting team performance, customer service standards, and commercial results in a fast-paced retail travel environment.

Sales Management Operations Team Leadership Customer Service

Travel Consultant

Flight Centre

Jan 2010 - Jan 2011 (1 year)

Progressed from consultant responsibilities into broader branch leadership, supporting sales, operations, and staff performance while building a personal corporate and leisure travel client base.

Sales Client Services Team Support Adaptability