Kerri-lin Ward

Managed 100+ franchise candidate leads weekly across multiple CRMs, coordinated discovery days and meetings with 95% scheduling accuracy, and achieved an 80%+ engagement rate through proactive follow-up and tailored proposals.

Drove new business in the construction sector, increasing qualified leads by 30% through high-volume outreach and targeted campaigns, and built a repeat-client pipeline via trust-based selling.

Managed a high-value corporate travel portfolio achieving 95% client retention, negotiated supplier contracts to secure up to 20% cost savings, and expanded the client base through targeted prospecting and partnerships.

Led sales and procurement operations, expanded the client base by 25% through targeted outreach and trade shows, and negotiated supplier contracts to achieve an average 15% cost reduction.

Built and managed a loyal client base delivering tailored travel solutions, negotiated preferred supplier rates to optimize margins, and maintained 90% client satisfaction while exceeding revenue targets.

Delivered high-volume guest service on board, coordinated dining logistics for 500+ guests daily, and led VIP galley tours based on outstanding performance.

Completed a Prestige Diploma in Travel, covering industry-specific knowledge and practical travel operations skills.

Completed High School diploma with studies culminating in 1999 and preparation for post-secondary training.