
romeo guerrero sombillo
@romeoguerrerosombill
Automotive BDC Agent at Zenco Group, booking sales appointments through 100 daily outbound calls and CRM follow-up.
What I'm looking for
At Zenco Group, I make outbound cold calls for Elevare Labs wellness supplement lines, opening with tailored scripts, uncovering customer needs, and handling objections. I place 100 calls per day and log outcomes and follow-ups in Salesforce.
At Levi's, I led a sales floor team, coaching staff on greeting, needs discovery, and closing. I also tracked sales against targets and adjusted selling strategies and floor coverage.
Before that, I supervised daily store operations at Forever 21 and supported customer-facing sales at Sephora, H&M, Mango, Urban Outfitters, and UNIQLO. I hold an Associate of Applied Science in Business Administration from Central Louisiana Technical Community College.
Experience
Work history, roles, and key accomplishments
Sales Coordinator
Zenco Group
Handles outbound cold-call sales for Elevare Labs wellness supplement lines, placing 100 calls per day with a 15% conversion rate. Delivers $4,000–$7,500 in monthly sales, reaching 80%–130% of quota, and logs all activities in Salesforce.
Led a sales floor team, coaching greeting, needs discovery, and closing to drive store sales toward target. Supervised and trained staff, resolved escalated customer issues, and tracked daily sales against targets.
Assistant Manager
Forever 21
Jan 2020 - Dec 2021 (1 year 11 months)
Supervised team and daily operations of a high-traffic New York City store. Trained new hires on selling standards and managed inventory and visual merchandising.
Matched customers to beauty and skincare products through needs-based questioning, building lasting relationships. Kept product displays and inventory organized.
Sales Representative
H&M
Jan 2016 - Jun 2018 (2 years 5 months)
Met or beat daily and monthly sales goals across 2.5 years. Recommended products and add-ons to grow each customer's purchase.
Sales Associate
UNIQLO
Jan 2008 - Dec 2015 (7 years 11 months)
Built a 7-year record of customer-facing sales across three major brands, from Sales Associate to Sales Representative. Processed high-volume purchases and returns with accurate cash handling and inventory counts.
Sales Associate
Urban Outfitters
Jan 2008 - Dec 2015 (7 years 11 months)
Built a 7-year record of customer-facing sales across three major brands, from Sales Associate to Sales Representative. Processed high-volume purchases and returns with accurate cash handling and inventory counts.
Sales Associate
Mango
Jan 2008 - Dec 2015 (7 years 11 months)
Built a 7-year record of customer-facing sales across three major brands, from Sales Associate to Sales Representative. Processed high-volume purchases and returns with accurate cash handling and inventory counts.
Education
Degrees, certifications, and relevant coursework
State of New Jersey
GED, General Education
Completed GED requirements in the State of New Jersey.
Central Louisiana Technical Community College
Associate of Applied Science, Business Administration
Earned an Associate of Applied Science in Business Administration in May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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