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Rofiat Balogun

@rofiatbalogun

Customer-focused professional with teaching and office experience delivering excellent service and problem-solving.

Nigeria
Message

What I'm looking for

I seek a customer-focused role where I can use communication, problem-solving, and digital skills to improve client satisfaction and support team goals.

I am a dynamic, empathetic, and proactive customer-focused professional with teaching and office experience. Over two years as a tutor and one year as an office assistant, I developed strong communication, interpersonal, and organizational skills, consistently resolving inquiries and supporting clients and students with patience and clarity.

I apply digital tools like Microsoft Office, Trello, and Canva to manage information, track performance, and improve efficiency. I am passionate about delivering excellent customer experiences, collaborating with teams to improve engagement, and using problem-solving skills to support organizational goals.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Bachelor of Science in Education, Chemistry & Education

2017 - 2023

Completed a Bachelor of Science in Education with a focus on Chemistry and Education between September 2017 and November 2023.

Tech stack

Software and tools used professionally

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