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Rodah Mbogo

@rodahmbogo

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Experienced virtual assistant with strong skills in project management.

Kenya

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What I'm looking for

I am seeking a role that allows me to utilize my organizational and project management skills in a dynamic environment, with opportunities for growth and collaboration.

I am a dedicated virtual assistant with extensive experience in administration, customer support, and market research. My journey began with a Bachelor of Arts Degree in Political Science, Sociology, and Communication from the University of Nairobi, which laid the foundation for my analytical and communication skills. Since then, I have honed my abilities in various roles, including as a freelancer and in established organizations.

Throughout my career, I have successfully managed multiple projects, provided exceptional customer service, and utilized digital marketing strategies to enhance online presence. My technical proficiency includes tools like Canva, Notion, and Google Workspace, which I leverage to streamline processes and improve efficiency. I take pride in my attention to detail and my ability to adapt to new challenges, ensuring that I deliver high-quality results consistently.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

Freelancer

Dec 2022 - Present (3 years 6 months)

Provided comprehensive virtual assistant services, including project management, transcription, and digital marketing. Managed customer service and social media platforms for various clients.

Project Management Transcription Digital Marketing Customer Service Social Media Management Calendar Management Content Creation Scheduling Report Writing

Research Assistant & Call Centre Agent

Kantar Research Firm

Jun 2019 - Present (7 years)

Conducted extensive data collection through field research, web research, and face-to-face/CATI interviews. Responsible for report writing, addressing inquiries, and transcribing/analyzing collected data.

Data Collection Report Writing Web Research Interviewing Data Analysis Transcription Customer Service Inquiries Handling

Admin Assistant

National Gender and Equality Commission

Jul 2016 - Present (9 years 11 months)

Managed departmental work, including organizing meetings, workshops, and conferences. Handled email and telephone communications, drafted reports/letters, and took minutes in meetings.

Office Management Meeting Coordination Report Writing Document Management Administrative Support Procurement Data Entry

Research Assistant

Kenya Medical Research Institute (KEMRI)

Sep 2015 - Present (10 years 9 months)

Collected and analyzed data, recruited participants, and conducted interviews for research projects. Managed logistics and led a team to ensure efficient project execution.

Data Collection Report Writing Recruitment Interviewing Data Analysis Logistics Coordination Team Leadership Research

Education

Degrees, certifications, and relevant coursework

The University of Nairobi

Bachelor of Arts, Political Science, Sociology & Communication

Completed a Bachelor of Arts degree with a focus on Political Science, Sociology, and Communication. Gained a comprehensive understanding of social structures, political systems, and effective communication strategies.